My ZEN24 Dimmer Shows Offline in Wink
This is product is discontinued and replaced with the ZEN74 . What does that mean? If you've added your dimmer and see the Offline error in your Wink app, here's what to try: Give Network Discovery a go . This is a feature in Wink's app that allows you to refresh the network, and may help Wink find the most ef…
My ZEN26 On/Off Switch Shows Offline in Wink
The "Offline" error probably means the switch is having issues with range or general connectivity. You should try Network Discovery first! This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and may help Wink find the most efficient route to your switch. 1. Open y…
My ZEN23 On/Off Switch Shows Offline in Wink
This is product is discontinued and replaced with the ZEN73 . What does that mean? If you see that the Offline error in your Wink app, here's what to try: Network Discovery should be your go-to move! This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and may help …
My ZEN27 Dimmer Shows Offline in Wink
Connectivity and range issues are common in the Z-Wave world. Let's figure this out: Network Discovery should come first. This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and may help Wink find the most efficient route to your dimmer. 1. Open your Wink app and t…
My ZEN06 Smart Plug Shows Offline in Wink
This is product is discontinued and replaced with ZEN04 . What does that mean? If you're getting the Offline error in your Wink app, this usually indicates a range or connectivity issue. If your ZEN06 Smart Plug shows Offline, first try Network Discovery . This is a feature in Wink's app that allows you to refre…
My ZEN20 Power Strip Shows Offline in Wink
The "Offline" error may point to a range or connectivity issue. If your ZEN20 Power Strip shows Offline, first try Network Discovery . This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and may help Wink find the most efficient route to your ZEN20 Power Strip. Here's…
My ZEN22 Dimmer Switch Shows Offline in Wink
This is product is discontinued and replaced with ZEN72 . What does that mean? If your switch goes Offline, this usually points to a connectivity issue. Here's what to try: Network Discovery to the rescue! This is a cool feature in Wink's app that allows you to refresh the connections between hub and devices, an…
My ZEN25 Double Plug Shows Offline in Wink
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? Since Wink is entirely cloud-based, an "Offline" error may point to a range or connectivity issue. The first thing to try is Network Discovery . This is a feature in Wink's app that allows you to refresh the connectio…
My ZEN21 On/Off Switch Shows Offline in Wink
If your switch goes Offline, this usually points to a connectivity issue. Here's what to try: This is product is discontinued and replaced with ZEN71. What does that mean? Network Discovery is the first way to go! This is a feature in Wink's app that allows you to refresh the connections between hub and device…
My ZEN15 Power Switch Shows Offline in Wink
The "Offline" error usually indicates a range or connectivity issue. If your ZEN15 Power Switch shows Offline, first try Network Discovery . This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and may help Wink find the most efficient route to your ZEN15 Power Switch.…
