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Home > Light Switches > ZEN12 Motion Dimmer > ZEN12 & Hubitat > Can't Add My ZEN12 Motion Dimmer to Hubitat
Can't Add My ZEN12 Motion Dimmer to Hubitat
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Trouble including the ZEN12 Motion Dimmer to Hubitat? Exclusion is the best place to start; it's simply a soft reset that prepares your device for inclusion.

This can be done even if the device has never been connected to your hub.

Exclusion

  1. Open Hubitat in your Internet browser

  2. Go to Devices

  3. Click on + Add Device in the top right corner

  4. Click on Z-Wave

  5. Click on Start Z-Wave Exclusion

  6. While the hub is searching for a device, click the main button 3 times; all the LED's will blink magenta. The LED's will turn solid green for 2 seconds when excluded successfully and the LED's will be solid red for 2 seconds if exclusion fails.

  7. The app will indicate when the device is successfully excluded.

Once you have successfully excluded your ZEN12, follow these steps to re-include your dimmer to Hubitat.

 

If exclusion does not allow for the relay to be included, please try factory resetting the device before attempting inclusion again.

 

Please let us know if you are still seeing issues with configuring your device and we will be glad to help!

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