ZSE70 showing offline in the Hubitat interface? This is usually indicative of a range, interference, or configuration issue. Check out the recommended troubleshooting steps below to resolve the issue.

Verify your Hubitat hub is operating on the most up-to-date version. Then, you can refresh your Z-Wave mesh network connections with a Z-Wave Network Repair. Give these steps a try:

1. Open Hubitat in your Internet browser

2. Go to Settings

3. Click on Z-Wave Details

4. Click on Repair Z-Wave

A "Z-Wave Network Repair finished" confirmation should appear before you can use your device.

If the Z-Wave Repair didn’t help, try these:

• Exclude the ZSE70 from your hub and try to re-include it. It may not have been configured correctly with the hub on the first try. Exclusion simply acts as a soft reset and can help Hubitat and the device form a better communication route.
• If you can, try installing a Z-Wave signal repeater, or any non-battery powered Z-Wave device, between the hub and ZSE70 and do another Network Repair. An additional signal repeating device can help resolve the problem if it’s an issue of range of interference.
• Try installing the sensor closer to the hub. If the device is in an area surrounded by a lot of metal or glass elements, or placed too far away from Hubitat, it could be having difficulties connecting to the hub. Once you’ve installed it in a new location, exclude and re-include the device.

Please don't hesitate to reach out to us if you've tried everything and are still seeing the same issue!