After you've properly powered your ZAC38 Range Extender, it's time to add it to your HomeSeer network. This inclusion will add the range extender to your network and enable you to receive power outage reports as well.
Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZAC38 Range Extender, we would recommend first updating to the Z-Wave Plus or the Z-Wave JS Front-End, then excluding and re-including your device to your network in order for it to be recognized correctly.
Please note that network routing is determined by the hub software, not the device. Additionally, network routes are determined at the time of inclusion, so if you are adding the ZAC38 to try to boost signal to an already included device, you'll want to heal your network after including the ZAC38, or exclude and re-include the further device after adding the ZAC38 so the hub can use it as a repeater if necessary.
- In the HomeSeer UI: open the "Devices" tab.
- Click + sign at the top right of the page;
- Select "Z-Wave".
- Click "Continue" to put the hub in inclusion mode.
- While the system is in inclusion mode, press the Z-Wave button 3 times very quickly (The LED indicator will start flashing green to confirm inclusion mode and turn green for 2 seconds once inclusion is completed.)
- A window should then appear to allow you to select the supported security level; if S2A is selected, a new window will appear for pin entry.
- Follow the prompts to assign the device to a specific room/area and rename it.
- Double check the information and finalize inclusion by clicking "Continue"
If you encounter any issues including your switch to HomeSeer, try excluding it first. The process can be done even if the switch was never included and acts as a type of soft Z-Wave reset that generally resolves most inclusion issues.
