You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.
Home > Security Sensors & Sirens > ZSE19 Multisiren (Discontinued) > ZSE19 & Wink > Why is My ZSE19 Multisiren Not Recognized by Wink?
Why is My ZSE19 Multisiren Not Recognized by Wink?
print icon

This is product is discontinued and does not have a replacement yet. New product in development. What does that mean?

Unfortunately, Wink isn't the most open system out there.

Wink doesn't recognize any type of multi-level sensors; the ZSE19 Multisiren includes temperature and humidity sensor, so it qualifies as a multi-level device. But Wink also doesn't support many of the newer Z-Wave Plus devices based on the updated command classes.

 

If you're looking for a system that's more open and flexible, we'd recommend using looking into SmartThings, Hubitat, or Vera to use with your Multisiren.

 

Please let us know if you have any questions about compatibility! Our team is ready to help.

Feedback
0 out of 3 found this helpful

Have you tried our virtual assistant chatbot? This AI tool can help you find answers from thousands of articles in our Knowledge Base quickly. Find it in the bottom righthand corner of the page.

Need more help? Our friendly team is ready to help you with any questions or concerns you may have about Zooz devices. Click here to submit a support ticket.

Are your devices registered? Extended warranty and firmware access is available for registered Zooz customers. Click here to submit your registration form.

Find the latest Zooz devices and great Z-Wave deals at The Smartest House.
 
scroll to top icon