Adding your ZEN52 Double Relay to Vera is fast and easy!
Below are the steps to pair your device:
Important Note: A steady, blinking green is the standard state for the device; as long as the unit has power, it will blink green at a steady pace. The device has an internal relay, which can turn on and off with a click of the Z-Wave button. This means that when you are attempting to include or exclude the device, the clicks need to happen as fast as possible; if the clicks are not completed fast enough, the relay will engage instead and the device will not enter inclusion or exclusion mode. You will know you have clicked fast enough when the LED indicator begins flashing rapidly.
- Power on the ZEN52
- In your Vera app, select the Devices tab. Next, click on the gray "+ Add Device" button
- Choose Generic Z-Wave Device from the device list
- Click the Z-Wave button on the relay 3 times as quickly as possible (the LED indicator will start flashing). Alternatively, if the relay is already installed, you can simply toggle the external switch connected to ZEN52 very quickly from off to on, so: "up-down, up-down, up-down."
- 3 new devices will be created: a main device to control both relays at the same time and for changing the settings, plus two child devices for individual control of the relays.
*If you’re using an S2 hub, it will ask you to enter the DSK key or scan the QR code printed on the back to complete SmartStart inclusion.
ZEN52 Double Relay won't include? First, exclude the unit from your Vera network, and then re-include the device. Exclusion acts as a soft reset to assist with any configuration or inclusion issues. If the inclusion times out, begin the steps listed below:
- Tap the green Retry button in the bottom right corner of the app. This puts Vera into exclusion mode
- Exclude the ZEN52 by pressing the Z-Wave button 3 times as quickly as possible. Alternatively, if the relay is already installed, you can simply toggle the external switch connected to ZEN52 very quickly from off to on, so: "up-down, up-down, up-down."
- The LED indicator should start flashing. Vera will confirm the device was excluded in a message on top of the screen
- Retry the inclusion process once again. Vera will automatically return to the inclusion screen once exclusion is finalized.
*Updated Disclaimer: We've seen several issues with Vera hubs properly recognizing and integrating 700 & 800 series Z-Wave devices. It seems that the mios and Vera systems are no longer updated or supported for new features and Z-Wave libraries as they're replaced with the new Ezlo platform instead.
Unfortunately, we've had to remove Vera hubs from our compatibility lists for this reason. We're not able to modify devices to accommodate older discontinued systems like these as we need to follow the current DSK for our devices to pass Z-Wave certifications and work well with active platforms that are up to date. We apologize for any inconvenience.
Let us know if you have any questions about the process!
