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Home > Security Sensors & Sirens > ZSE43 Tilt | Shock Sensor > ZSE43 & Hubitat > Can't Add My ZSE43 Tilt|Shock XS Sensor to Hubitat
Can't Add My ZSE43 Tilt|Shock XS Sensor to Hubitat
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The ZSE43 XS Sensor is officially supported by Hubitat so it will work with the hub out of the box as long as the platform is on version 2.2.9 or higher.

To help with the ZSE43 Sensor configuration, try the exclusion process first. This can be done even if it was never connected to the hub, as it acts as a soft reset.

 

If the sensor is having problems connecting to Hubitat:

  1. Open Hubitat in your Internet browser

  2. Go to Devices

  3. Click on + Add Device in the top right corner

  4. Click on Z-Wave

  5. Click on Start Z-Wave Exclusion

  6. While the device is searching for a device, click the Z-Wave button on the sensor 3 times as quickly as possible

  7. The app will indicate when the device is successfully excluded.

 

Once you have successfully excluded your ZSE43, follow the steps below steps to reinclude your ZSE43 to Hubitat:

 

  1. Power the sensor up.

  2. Open Hubitat in your Internet browser

  3. Go to Devices

  4. Click on + Add Device in the top right corner

  5. Click on Z-Wave

  6. Click on Start Z-Wave Inclusion

  7. While the app says is in inclusion mode, click the Z-Wave button on the sensor 3 times as quickly as possible (the LED indicator will start flashing)

  8. Rename and confirm the found device

 

Please let us know if you are still encountering difficulties with your device and we will be glad to help!

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