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Home > Security Sensors & Sirens > ZSE44 Temperature | Humidity XS Sensor > ZSE44 & Vera > Can't Add My ZSE44 Temperature | Humidity XS Sensor to Vera
Can't Add My ZSE44 Temperature | Humidity XS Sensor to Vera
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Excluding your device may solve any issues with inclusion. The process of excluding the ZSE43 XS Sensor acts as a soft reset to help with any configuration or inclusion issues.

 

Follow the steps listed below to exclude the ZSE44:

 

  1. Tap the green Retry button in the bottom right corner of the app - this will put Vera into exclusion mode.
  2. Exclude the ZSE44 by pressing the Z-Wave button 3 times as quickly as possible 
  3. The LED indicator should start flashing. A message at the top of the screen in Vera will confirm the device was successfully excluded.
  4. Retry the inclusion process once again - Vera will automatically go back to the inclusion screen once exclusion is finalized. 

 

Reinclude your device.

 

Let us know if you have any issues with exclusion, or with reincluding the device.

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