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Home > Security Sensors & Sirens > ZSE41 Open | Close XS Sensor > ZSE41 & Vera > Can't Add My ZSE41 Open | Close XS Sensor to Vera
Can't Add My ZSE41 Open | Close XS Sensor to Vera
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To help with configuration or inclusion issues with your ZSE41 XS Sensor, start by excluding the sensor. This acts as a soft reset to help with any set-up issues.

 

Here are the steps for excluding the ZSE41 Open|Close XS Sensor:

 

  1. Tap the green Retry button in the bottom right corner of the app - this will put Vera into exclusion mode.
  2. Exclude the ZSE41 by pressing the Z-Wave button 3 times as quickly as possible 
  3. The LED indicator should start flashing. A message at the top of the screen in Vera will confirm the device was successfully excluded.
  4. Retry the inclusion process once again - Vera will automatically go back to the inclusion screen once exclusion is finalized. 

 

Let us know if you need any additional help!

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