To help with configuration or inclusion issues with your ZSE41 XS Sensor, start by excluding the sensor. This acts as a soft reset to help with any set-up issues.
Here are the steps for excluding the ZSE41 Open|Close XS Sensor:
- Tap the green Retry button in the bottom right corner of the app - this will put Vera into exclusion mode.
- Exclude the ZSE41 by pressing the Z-Wave button 3 times as quickly as possible
- The LED indicator should start flashing. A message at the top of the screen in Vera will confirm the device was successfully excluded.
- Retry the inclusion process once again - Vera will automatically go back to the inclusion screen once exclusion is finalized.
Let us know if you need any additional help!