The ZEN52 Double Relay is fully supported by Hubitat so it will work with the hub out of the box!
Ensure the platform is on version 2.2.9 or higher.
To help with the ZEN52 Double Relay configuration, try the exclusion process first. This can be done even if it was never connected to the hub, as it acts as a soft reset.
Important Note: A steady, blinking green is the standard state for the device; as long as the unit has power, it will blink green at a steady pace. The device has an internal relay, which can turn on and off with a click of the Z-Wave button. This means that when you are attempting to include or exclude the device, the clicks need to happen as fast as possible; if the clicks are not completed fast enough, the relay will engage instead and the device will not enter inclusion or exclusion mode. You will know you have clicked fast enough when the LED indicator begins flashing rapidly.
If the relay is having problems connecting to Hubitat:
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Open Hubitat in your Internet browser
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Go to Devices
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Click on + Add Device in the top right corner
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Click on Z-Wave
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Click on Start Z-Wave Exclusion
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While the device is searching for a device, click the Z-Wave button on the relay 3 times as quickly as possible. Alternatively, if the relay is already installed, you can simply toggle the external switch connected to ZEN52 very quickly from off to on, so: "up-down, up-down, up-down."
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The app will indicate when the device is successfully excluded.
Once you have successfully excluded your ZEN52, follow the steps below steps to reinclude your ZEN52 to Hubitat:
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Ensure the relay is powered on
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Open Hubitat in your Internet browser
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Go to Devices
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Click on + Add Device in the top right corner
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Click on Z-Wave
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Click on Start Z-Wave Inclusion
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While the app says is in inclusion mode, click the Z-Wave button on the relay 3 times as quickly as possible (the LED indicator will start flashing). Alternatively, if the relay is already installed, you can simply toggle the external switch connected to ZEN52 very quickly from off to on, so: "up-down, up-down, up-down."
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Rename and confirm the found device
Please let us know if you are still seeing issues with configuring your device and we will be glad to help!
