You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.
Home > Smart Relays > ZEN52 Double Relay > ZEN52 & Your Z-Wave System > How to Add Your ZEN52 Double Relay to Your Z-Wave System
How to Add Your ZEN52 Double Relay to Your Z-Wave System
print icon

For Z-Wave control of the ZEN52 Double Relay you will need to include it to your network; a process also known as adding or pairing.

Important Note: A steady, blinking green is the standard state for the device; as long as the unit has power, it will blink green at a steady pace. The device has an internal relay, which can turn on and off with a click of the Z-Wave button. This means that when you are attempting to include or exclude the device, the clicks need to happen as fast as possible; if the clicks are not completed fast enough, the relay will engage instead and the device will not enter inclusion or exclusion mode. You will know you have clicked fast enough when the LED indicator begins flashing rapidly.

 

To auto-include your ZEN52 Double Relay:

  1. Put your Z-Wave hub into inclusion/pairing mode (see your hub's manual for instructions since each brand is different). If you’re using an S2 hub, it may ask you to enter the DSK key printed on the back cover sticker to complete secure inclusion
  2. The LED indicator will blink green to signal communication and turn green for 2 seconds if inclusion is successful.

To manually include your ZEN52 Double Relay: 

  1. Put the Z-Wave hub into inclusion/pairing mode (see your hub's manual for instructions since each brand is different)
  2. Click the Z-Wave button 3 times quickly. The LED indicator will begin flashing green rapidly. Alternatively, if the relay is already installed, you can simply toggle the external switch connected to ZEN51 very quickly from off to on, so: "up-down, up-down, up-down." Check out the video linked here to show you how this process works!
  3. The new device should appear on your hub's device list

If you've tried auto and manual inclusion but find the ZEN52 Relay is not including, please try to exclude the device, then try including again.

Please let us know if you have any questions about the process.

Feedback
0 out of 0 found this helpful

Have you tried our virtual assistant chatbot? This AI tool can help you find answers from thousands of articles in our Knowledge Base quickly. Find it in the bottom righthand corner of the page.

Need more help? Our friendly team is ready to help you with any questions or concerns you may have about Zooz devices. Click here to submit a support ticket.

Are your devices registered? Extended warranty and firmware access is available for registered Zooz customers. Click here to submit your registration form.

Find the latest Zooz devices and great Z-Wave deals at The Smartest House.
 
scroll to top icon