Can't Add My ZEN22 Dimmer Switch to Vera
This is product is discontinued and replaced with ZEN72.
Exclusion is the first thing to try. It doesn't just remove devices from your network - it also acts as a reset!
Begin by trying to include the dimmer once more, adding it as a Generic Z-Wave device. Once inclusion times out, try the steps below:
1. Tap the green Retry button in the bottom right corner of the app - this will put Vera into exclusion mode.
2. Tap the LOWER paddle 3 times quickly
3. The switch should disappear from your device list once exclusion goes through
After exclusion, try including the dimmer again. And in case you're having trouble excluding or including the dimmer, check out these tips for troubleshooting range and connectivity issues.
If you have any questions about the process, let us know! We're here to help!
