You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.
Home > Scene Controllers & Remotes > ZEN32 Scene Controller > ZEN32 Scene Controller Range Test Tool
ZEN32 Scene Controller Range Test Tool
print icon

You can test the range of your ZEN32 Scene Controller straight from the device. Just follow the steps below to see if you have good Z-Wave coverage in the location of your switch.

Hold the relay button down for 20 seconds until the LED indicator turns solid red, then within 2 seconds click button 4 to enter range test mode – all LED indicators will start blinking white. All LED indicators will then report signal strength:

  • Solid green = direct communication with the primary controller is stable
  • Flashing green = direct communication with the primary controller is established but signal is weak
  • Solid blue = stable communication with hub via repeaters
  • Flashing blue = communication with the primary controller is established via repeaters but signal is weak
  • Solid red = communication with the primary controller has failed 

 

If your device doesn't display a good connection with the hub but it's responding to all commands and working as expected, it may be a temporary network glitch and you can ignore it. But if you're having actual communication issues with your switch and the indicated coverage is poor, we recommend adding a couple of Z-Wave repeaters between the hub and your ZEN32 Scene Controller to improve your network's reliability. Any non-battery Z-Wave device will act as a Z-Wave signal repeater.

 

Need more help? Contact us here.

Feedback
0 out of 0 found this helpful

Have you tried our virtual assistant chatbot? This AI tool can help you find answers from thousands of articles in our Knowledge Base quickly. Find it in the bottom righthand corner of the page.

Need more help? Our friendly team is ready to help you with any questions or concerns you may have about Zooz devices. Click here to submit a support ticket.

Are your devices registered? Extended warranty and firmware access is available for registered Zooz customers. Click here to submit your registration form.

Find the latest Zooz devices and great Z-Wave deals at The Smartest House.
 
scroll to top icon