Does your ZSE42 Water Leak XS sensor to show up as “offline” in Hubitat? A range or configuration issue could be to blame. Try a Z-Wave Network Repair!

Verify that your Hubitat hub is up to date on its platform version.

Follow the steps below to run the Z-Wave Repair to refresh your Z-Wave mesh network connections:

1. Open Hubitat in your Internet browser

2. Go to Settings

3. Click on Z-Wave Details

4. Click on Repair Z-Wave

Once complete, you will see a "Z-Wave Network Repair finished" confirmation.  Next, include the ZSE42 to join your Z-Wave network.

You can also try these other troubleshooting tips with your ZSE42 sensor:

• You can exclude the sensor and reinclude it. Exclusion acts as a soft reset, assisting with configuration and connectivity issues.
• Try adding a non-battery powered Z-Wave device, or a Z-Wave signal repeater, between the hub and sensor. This will help improve communication between the two devices. A secondary Z-Wave Repair will need to be run in order for the additional device to be recognized and used in the communication path with the ZSE42.  
• Try moving the sensor closer to the hub. Once moved to a new location, exclude and re-include the device for the change to be recognized. If the device includes and works well at the closer location, the initial location may be too far from the hub, or there may be too much interference.

Please contact us if you still have issues connecting your ZSE42. We're happy to help!