Can't Add My ZSE40 4-in-1 Sensor to My Z-Wave System
This is product is discontinued and replaced with ZSE11 . What does that mean? Exclusion can help with a variety of inclusion and configuration issues. Think of it as a soft reset. Even if the 4-in-1 Sensor hasn't been included to your hub, you can still exclude the device. Give this a try especially if you're ha…
Can't Add My ZEN23 On/Off Switch to SmartThings
This is product is discontinued and replaced with the ZEN73 . What does that mean? Our go-to inclusion troubleshoot move is to try exclusion. The ZEN23 switch will work with SmartThings right away; however, we recommend you install the lua Edge driver to access the advanced settings and customize your device. …
Can't Add My ZEN21 On/Off Switch to SmartThings
Inclusion issues are pretty common among smart devices. Here's what to try first: Exclusion is a kind of soft reset that can help with a variety of inclusion and configuration issues. Devices don't need to be included properly to be able to be excluded. (This is a discontinued product, replacement model: ZEN71) …
Can't Add My ZSE40 4-in-1 Sensor to SmartThings
This is product is discontinued and replaced with ZSE11 . What does that mean? You'll need to add the sensor's custom lua Edge driver to successfully recognize the device and configure it in your SmartThings network. Exclusion is the next step. The process is a type of reset that helps with most configuration i…
