First things first: have you checked that your dimmer operates at 100% when dimmed and controlled locally? If not, let's find out how the wiring installation can be improved (diagrams coming soon). And if everything is good to go with manual control, let's add it to your Vera network: 1. Select the Devices tab i…
The LED indicator turns on when the switch is off and it turns off when the switch is on by default. First thing's first: try manually activating the LED indicator mode. Here's how to do that . This is a new feature of S2 switches, manually changing the LED mode without go through advanced settings, so it's possibl…
You can adjust maximum brightness via double-tap if your Z-Wave hub allows access to advanced settings and parameter input. Using Parameter 12 of the device's advanced options, you can choose if you want your dimmer to turn on to full brightness (100%, which is the default setting) or a custom maximum brightness onc…
If your lights are flickering, it could indicate a driver incompatibility between the bulb and dimmer. The executive element in the ZEN27 Dimmer switches is MOSFET, a trailing edge driver. If an LED bulb uses a leading edge driver, this could cause your lights to flicker when turning on/off or dimming. To resolve…
Exclusion should be your first move for all configuration issues. You can exclude a Z-Wave device even if it was never properly included. First, let's try including the dimmer to Vera once more. Here's how to do it: 1. Select the Devices tab in your Vera app. Then click on the gray " + Add Device " button 2. Ch…
Hubitat should include the ZEN27 without a problem because it is officially integrated – it just may require a custom device driver to view all of the device’s advanced settings. Your hub should be running on the most recent platform version. You can also check if there is a firmware update for your ZEN27 switch. …
The ZEN27 Switch can be added to your network right out of the box since it is officially integrated with Hubitat. If your Hubitat hub supports S2 security (currently only C-7), you need to select S2 Unauthenticated when prompted, so that your Dimmer Switch is successfully paired. Older Hubitat hubs don't support …
Enjoy smooth dimming and on/off control with your ZEN27 dimmer using your Wink app; you can also add it to custom Robots. However, Wink's interface doesn't give you access to the dimmer's advanced settings and parameter inputs (though this dimmer does give you the option to enable or disable your LED indicator even …
The ZEN27 has been discontinued and replaced with the ZEN77. Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant. If you're experiencing issues with accessing the advanced settings of your ZEN27 we would recommend first updating to the JS integration then excluding and re-i…
It may point to a connectivity or range issue. Here are some things to try: Network repair is a nifty feature in your SmartThings app that allows you to refresh your mesh network's connections, so it's best to start here: * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the hub to …