## Is your ZEN72 Dimmer showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently availabl…
## Trouble getting your ZEN72 Dimmer into inclusion mode? Let's start with the easiest step: give the exclusion process a try! It may seem counter-intuitive, but the best way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never be…
## You can access and change the advanced settings for your Zooz dimmer in the Z-Box Hub's WEB UI. Follow the steps below to customize your device, including your preferred ramp rate and minimum or maximum brightness level. First, log into your Z-Box Hub locally in the WEB UI with your computer connected to the same …
## Integrate the ZEN72 dimmer with your Z-Box Hub quickly and easily. You'll get access to all of its functionality, including the central scene multi-tap options, right away. We strongly suggest using the Web UI when adding new devices to your hub but we also included instructions for mobile app users - just keep sc…
## Here's what to try if your dimmer is unresponsive to Z-Wave commands: Your ZEN72 has range of up to 500 feet line of sight, but interferences like large furniture, thick walls, and metal elements can shorten range. Ultimately range is determined by the specific structure of your home and the strength of your mesh …
## Zooz switches and dimmers are designed with smart lighting applications in mind. This means that most models can only be used with appropriate light fixtures. In this article, we'll go over some of the most popular questions around unsupported loads and types of fixtures that are safe to use with our switches. Alwa…
## First thing's first. Check that the dimmer works fine when controlled manually. After that, we can move on to the Z-Wave part of the installation. We use the term "include" when we want to add or pair a device - it may be helpful to note since different Z-Wave hubs use different words for the same process. **Here…
## The Z-Box Hub makes it easy to add an action to any of the central scene triggers with handy shortcuts and a powerful scene creation tool. Here is how to program multi-tap triggers for your switches in the Z-Box Hub interface: 1. Make sure you're logged in to the WEB UI with local connection (same wifi network as…
## Connectivity issues with your ZEN72 Dimmer? We've got some solutions! There's a few troubleshooting steps you can take to improve the connection between your ZEN72 and Hubitat. You can use **Repair Z-Wave, **a helpful feature for updating your network's connections. We recommend checking that your Hubitat is runni…
## We designed Zooz switches so that you could connect them to regular mechanical on/off switches in 4-way installations to save time and money. But in certain scenarios, you may want to use multiple smart switches in a 4-way. NEVER connect 3 Zooz switches together according to the diagrams in the user manual which co…