Is your ZSE41 not responding to Z-Wave commands? This could point to a range or connectivity issue. After including your ZSE41 Open|Close XS Sensor successfully, the next best step is to refresh the mesh connections in your network. This is done by utilizing Update Neighbor Nodes in Vera . This will help Vera fin…
To help with configuration or inclusion issues with your ZSE41 XS Sensor, start by excluding the sensor. This acts as a soft reset to help with any set-up issues. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have be…
A range or configuration issue could cause your ZSE41 Open|Close XS sensor to show up as “offline” in Hubitat. Try a Z-Wave Network Repair! Ensure your Hubitat hub is up to date on its platform version. Follow these steps to run the Z-Wave Repair to refresh your Z-Wave mesh network connections: * Open Hubitat …
The ZSE41 XS Sensor is officially integrated with Hubitat, so it will work with the hub out of the box! Please ensure the platform is running on version 2.2.9 or higher. If you find you have an issue including the ZSE41 Sensor to Hubitat, please try the exclusion process first. This can be done even if it was never…
So you have your ZSE41 Open | Close sensor installed and included to the hub, but you're not seeing accurate reports? Does your sensor seem to be stuck on open or closed status, or does it seem to be missing reports? We've got you covered with the best troubleshooting steps you can take before reaching out to our sup…
There are many applications for the ZSE41 Open | Close Sensor! When connected to your Z-Wave hub, it will tell you exactly if and when a door or window has been opened. Attach it to a kitchen cabinet to make sure it's not accessed when it's not supposed to be. Put it on a drawer to safeguard your valuables. Receive…
Customize the settings of your ZSE41 any way you like! You can adjust the settings for your Open|Close Sensor - like the LED indicator color or low battery alerts. Here are the steps to change parameters (or settings) in your Vera interface; below is how to set the low battery alert value as an example . Make su…
Is your ZSE41included to Home Assistant, but unable to update regularly and/or is unresponsive to commands? You may need to heal the network. Interferences like large furniture, thick walls, or metal elements can shorten range. Even so, the range is determined by the specific structure of your home and the strengt…
Having an issue including your ZSE41 Open | Close XS Sensor? Let's begin by excluding the unit. Unpairing, disconnecting, and removing are all ways to refer to exclusion. This is a soft reset that can assist with a variety of configuration or connectivity issues. 800 series only: Exclusion before inclusion applie…
If your sensor is included but shows offline, it may point to a range or connectivity issue. You can use the Network Repair feature to refresh your mesh network's connections using the SmartThings app. See the steps for Network Repair below: * Open your SmartThings app and locate your SmartThings hub under Devi…