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Can't Add My ZAC36 Titan Valve Actuator to My Z-Box Hub
Troubles including your ZAC36 Titan Valve Actuator? Let's start with the easiest step: give the exclusion process a try! It may seem counter-intuitive, but the simplest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never bee…
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How to Access Advanced Settings for My ZAC36 Titan Valve Actuator on Ring
It's a powerful device, and the Ring interface simplifies and streamlines the user experience! You've got your ZAC36 Titan Valve Actuator installed, included, and configured. While you may be looking for more advanced settings, the device integration with Ring handles the most crucial advanced settings behind-the-sc…
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Can't Add My ZAC36 Valve Actuator to Vera
If your Titan Valve Actuator isn't discovered by Vera after several pairing attempts, you can try one of the below solutions. Firstly, you can try to exclude the device. The process can help the hub find the Titan more easily by resetting it - and it can be excluded even if it was never included! 800 series only:…
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My ZAC36 Valve Actuator Shows Offline in Hubitat
Does your ZAC36 show up as "offline" in Hubitat? This could be due to a range or configuration issue. Try a Z-Wave Network Repair! Ensure your Hubitat hub is up to date on its platform version. Please follow the steps below to run the Z-Wave Repair to refresh your Z-Wave mesh network connections: * Open Hubitat…
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My ZAC36 Valve Actuator Shows Offline in Vera
Is your ZAC36 unresponsive to Z-Wave commands? This suggests a range or connectivity issue. After including your ZAC36 Titan Water Valve Actuator successfully, the next best step is to refresh the mesh connections in your network. This is done by utilizing Update Neighbor Nodes in Vera . This will help Vera find …
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My ZAC36 Valve Actuator Shows Offline in Ring Alarm
Is your ZAC36 showing as offline in your Ring app? Trouble with responsiveness to Z-Wave commands? Your device could be experiencing a range or connectivity issue if it shows offline, or does not respond to Z-Wave commands. The Titan Valve Actuator has a range of up to 400 feet line of sight (up to 130 feet indoors)…
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Will my ZAC36 Titan Valve Actuator work with the Alexa integration on Ring?
You've got your new ZAC36 Titan Water Valve Actuator all set up and seamlessly integrated with your Ring Alarm system. You've got everything working smoothly, receiving timely notifications about any detected leaks and the ability to trigger the ZAC36 to close via Ring. Now, you're eager to extend this functionality …
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How to Add Your ZAC36 Titan Valve Actuator to the Z-Box Hub
The ZAC36 Titan Valve Actuator is fully integrated with the Z-Box Hub and will be easily recognized by the hub out of the box. Simply follow the steps below to add the switch to your system. The Titan will fit on valves up to 1.25". Is your pipe larger? Reach out to us about an extension kit for the ZAC36 to accomm…
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Can't Add My ZAC36 Titan Valve Actuator to Ring
If your ZAC36 has trouble being added or included to your Ring base station, give exclusion a try first! 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; please factory reset the unit instead, then…
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My ZAC36 Valve Actuator Shows Offline in My Z-Wave System
Your ZAC36 Actuator could be experiencing a range or connectivity issue if it shows offline, or does not respond to Z-Wave commands. The Titan Valve Actuator has a range of up to 400 feet line of sight (up to 130 feet indoors) and uses the latest 700 series Z-Wave chip. Even so, the range is determined by the specif…
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