Can't Add My ZAC36 Titan Valve Actuator to My Z-Box Hub
Troubles including your ZAC36 Titan Valve Actuator? Let's start with the easiest step: give the exclusion process a try! It may seem counter-intuitive, but the simplest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never bee…
My ZAC36 Valve Actuator Shows Offline in Ring Alarm
Is your ZAC36 showing as offline in your Ring app? Trouble with responsiveness to Z-Wave commands? Your device could be experiencing a range or connectivity issue if it shows offline, or does not respond to Z-Wave commands. The Titan Valve Actuator has a range of up to 400 feet line of sight (up to 130 feet indoors)…
Will my ZAC36 Titan Valve Actuator work with the Alexa integration on Ring?
You've got your new ZAC36 Titan Water Valve Actuator all set up and seamlessly integrated with your Ring Alarm system. You've got everything working smoothly, receiving timely notifications about any detected leaks and the ability to trigger the ZAC36 to close via Ring. Now, you're eager to extend this functionality …
How to Add Your ZAC36 Titan Valve Actuator to the Z-Box Hub
The ZAC36 Titan Valve Actuator is fully integrated with the Z-Box Hub and will be easily recognized by the hub out of the box. Simply follow the steps below to add the switch to your system. The Titan will fit on valves up to 1.25". Is your pipe larger? Reach out to us about an extension kit for the ZAC36 to accomm…
Can't Add My ZAC36 Titan Valve Actuator to Ring
If your ZAC36 has trouble being added or included to your Ring base station, give exclusion a try first! It sounds counter-intuitive; however, the process of exclusion simply acts as a soft reset for the device to help with any configuration or inclusion issues. You can exclude or remove the ZAC36 even if it was nev…
My ZAC36 Valve Actuator Shows Offline in Hubitat
Does your ZAC36 show up as "offline" in Hubitat? This could be due to a range or configuration issue. Try a Z-Wave Network Repair! Ensure your Hubitat hub is up to date on its platform version. Please follow the steps below to run the Z-Wave Repair to refresh your Z-Wave mesh network connections: * Open Hubitat…
My ZAC36 Valve Actuator Shows Offline in Vera
Is your ZAC36 unresponsive to Z-Wave commands? This suggests a range or connectivity issue. After including your ZAC36 Titan Water Valve Actuator successfully, the next best step is to refresh the mesh connections in your network. This is done by utilizing Update Neighbor Nodes in Vera . This will help Vera find …
My ZAC36 Valve Actuator Shows Offline in Home Assistant
If the ZAC36 is included to Home Assistant but is unresponsive to commands, you may need to try healing the network. Large furniture, thick walls, or metal elements can cause interference and shorten the range. Z-Wave range is determined by the structure of your home and the strength of your mesh network. If you'…
Can't Add My ZAC36 Valve Actuator to Vera
If your Titan Valve Actuator isn't discovered by Vera after several pairing attempts, you can try one of the below solutions. Firstly, you can try to exclude the device. The process can help the hub find the Titan more easily by resetting it - and it can be excluded even if it was never included! Try the steps be…
My ZAC36 Valve Actuator Shows Offline in My Z-Wave System
Your ZAC36 Actuator could be experiencing a range or connectivity issue if it shows offline, or does not respond to Z-Wave commands. The Titan Valve Actuator has a range of up to 400 feet line of sight (up to 130 feet indoors) and uses the latest 700 series Z-Wave chip. Even so, the range is determined by the specif…
