How to Add Your ZEN17 Universal Relay to the Z-Box Hub
No drivers, no custom handlers; it just works! With full support by Z-Box out of the box, it's quick and easy to add your ZEN17 Universal Relay to the Z-Box Hub and start customizing your device. We recommend adding your Z-Wave devices to your Z-Box Hub from the WEB UI but for your convenience, we also created instr…
My ZEN20 Power Strip Shows No Connection on My Z-Box Hub
Getting a "No Connection" message about the ZEN20 Power Strip on your Z-Box Hub? We can help! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently available, there is no …
My ZEN05 Outdoor Smart Plug Shows No Connection on My Z-Box Hub
Is your ZEN05 Outdoor Smart Plug powered and included but displaying "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlik…
My ZAC36 Titan Valve Actuator Shows No Connection on My Z-Box Hub
Does your ZAC36 Titan Valve Actuator display "No Connection" on your Z-Box Hub? We can help; check out the troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs…
Can't Add My ZSE41 Open | Close XS Sensor to My Z-Box Hub
Issues including your new ZSE41 Open | Close XS Sensor? No worries, start by giving the exclusion process a try! It sounds counter-intuitive, but exclusion is the most efficient way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never been included to the hub! it s…
How to Access Advanced Settings for My ZEN20 Power Strip on Z-Box
No configuration issues here! The ZEN20 will be recognized and configured correctly by the Z-Box out of the box, without a need for any custom drivers or special device handlers. Here is how you can access and change all of the advanced settings and parameters for your ZEN20 Power Strip on the Z-Box Hub. Current…
My ZEN16 MultiRelay Shows No Connection on My Z-Box Hub
Does your ZEN16 MultiRelay display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unli…
My ZEN14 Outdoor Double Smart Plug Shows No Connection on My Z-Box Hub
Is your ZEN14 Outdoor Double Smart Plug powered and included but displaying "No Connection" on your Z-Box Hub? Please check out the troubleshooting steps below! The Z-Box automatically refreshes the network and rebuilds the mesh in the background regularly. Unlike most hubs currently available, there is no need for …
Can't Add My ZEN77 On/Off Switch to My Z-Box Hub
Need help including your ZEN77 Dimmer to your Z-Box hub? Give the exclusion process a try; it's the simplest and fastest way to resolve any inclusion or configuration issues. It may seem counter-intuitive, but the best way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can b…
How to Access Advanced Settings for My ZEN51 Dry Contact Relay on Z-Box
The ZEN51 Dry Contact Relay will be recognized and configured correctly out of the box by the Z-Box. Accessing and customizing the advanced settings is quick and easy. Follow the steps below to customize your ZEN51 on the Z-Box Hub. To access and configure any advanced settings, you need to be logged in locally to…
