Once you have the ZEN55 correctly installed and powered, you can include the device to your Z-Wave hub. Inclusion is another name for adding the device to your Z-Wave hub. Simply follow the steps below to have the ZEN55 included in no time! Important Note : A steady, blinking green is the standard state for the de…
Adding the ZEN37 Wall Remote to your Z-Wave system is easy! Use the triangle tool to open the remote and access the battery. Pull the battery tab to power the Wall Remote. If using SmartStart, it will join your hub automatically. Otherwise, proceed to manual inclusion. The battery for the ZEN37 typically arrives 80%…
Does the ZEN52 Double Relay go offline, or is it unresponsive to Z-Wave commands? Please try the steps listed below: Interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're seeing co…
If your ZEN51 Dry Contact Relay goes offline or is unresponsive to Z-Wave commands, try the steps listed below: Sometimes, interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're see…
Adding or pairing a device to your Z-Wave system is called Inclusion. You'll need to include your ZSE43 sensor to your network before mounting it in its final location. To auto-include your ZSE43 Tilt | Shock XS Sensor: * Put your Z-Wave hub into inclusion/pairing mode (see your hub's manual for instructions …
Is your Multirelay not responding to Z-Wave commands? It may be out of range or experiencing interference. The ZEN16 has a range of up to 150 feet (line of sight). Please remember, the range is determined by the specific structure of your home and the strength of your mesh network. Interferences like large furniture…
Your ZEN16 won't include to your Z-Wave system? Start with exclusion! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will …
Having an issue including your ZEN51 Dry Contact Relay? Let's begin by excluding the unit. Exclusion can also be referred to as "unpairing," "disconnecting," or "removing" a device. This acts as a soft reset that can assist with various configuration or connectivity issues. The ZEN51 doesn't need to be included in y…
Prior to mounting your ZSE43 sensor in its final location, you'll need to include your ZSE44 sensor to your Z-Wave network. To auto-include your ZSE44 Temperature|Humidity XS Sensor: * Put your Z-Wave hub into inclusion/pairing mode (see your hub's manual for instructions since each brand is different). If you…
Inclusion is the process of connecting a device to your Z-Wave hub; it is also known as adding or pairing a device. Simply plug in your ZEN04 and ensure it is working manually, then follow the simple steps below to include the ZEN04 Smart Plug to your Z-Wave hub. Here are the steps to add the device to your syste…