My ZEN52 Double Relay is Unresponsive to My Z-Wave System
Does the ZEN52 Double Relay go offline, or is it unresponsive to Z-Wave commands? Please try the steps listed below: Interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're seeing co…
My ZEN51 Dry Contact Relay is Unresponsive to My Z-Wave System
If your ZEN51 Dry Contact Relay goes offline or is unresponsive to Z-Wave commands, try the steps listed below: Sometimes, interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're see…
How to Add Your ZAC38 Range Extender to Your Z-Wave System
Inclusion, also known as pairing or adding a device, is the process of connecting a device to your Z-Wave hub. Simply plug in your ZAC38 and ensure it is working manually, then follow the simple steps below to include the ZAC38 Range Extender to your Z-Wave hub. Here are the steps to add the device to your system…
How to Add Your ZSE44 Temperature | Humidity XS Sensor to Your Z-Wave System
Prior to mounting your ZSE43 sensor in its final location, you'll need to include your ZSE44 sensor to your Z-Wave network. To auto-include your ZSE44 Temperature|Humidity XS Sensor: * Put your Z-Wave hub into inclusion/pairing mode (see your hub's manual for instructions since each brand is different). If you…
How to Add Your ZSE43 Tilt | Shock XS Sensor to Your Z-Wave System
Adding or pairing a device to your Z-Wave system is called Inclusion. You'll need to include your ZSE43 sensor to your network before mounting it in its final location. To auto-include your ZSE43 Tilt | Shock XS Sensor: * Put your Z-Wave hub into inclusion/pairing mode (see your hub's manual for instructions …
Can't Add My ZEN51 Dry Contact Relay to My Z-Wave System
Having an issue including your ZEN51 Dry Contact Relay? Let's begin by excluding the unit. Exclusion can also be referred to as "unpairing," "disconnecting," or "removing" a device. This acts as a soft reset that can assist with various configuration or connectivity issues. The ZEN51 doesn't need to be included in y…
My ZEN16 Multirelay is Unresponsive to My Z-Wave System
Is your Multirelay not responding to Z-Wave commands? It may be out of range or experiencing interference. The ZEN16 has a range of up to 150 feet (line of sight). Please remember, the range is determined by the specific structure of your home and the strength of your mesh network. Interferences like large furniture…
Can't Add My ZEN16 Multirelay to My Z-Wave System
Your ZEN16 won't include to your Z-Wave system? Start with exclusion! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will …
How to Add Your ZSE41 Open | Close XS Sensor to Your Z-Wave System
Including a device to your Z-Wave system is also called adding or pairing. You'll need to include your ZSE41 sensor to your network before mounting it in its final location. To auto-include your ZSE41 Open | Close XS Sensor: * Put your Z-Wave hub into inclusion/pairing mode (see your hub's manual for instruct…
How to Add Your ZEN52 Double Relay to Your Z-Wave System
For Z-Wave control of the ZEN52 Double Relay you will need to include it to your network; a process also known as adding or pairing. Important Note : A steady, blinking green is the standard state for the device; as long as the unit has power, it will blink green at a steady pace. The device has an internal relay, w…
