Try these troubleshooting steps if your ZEN76 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN76 Switch has a range of up to 200 feet (line of sight) and when connected via ZWLR, a range of up to 1 mile. However, interf…
After you've installed your ZEN76 switch and confirmed it's functioning manually, it's time to connect it to your HomeSeer network. This inclusion will enable you to control your ZEN76 switch remotely and incorporate it into your home automation system. Zooz products are officially integrated with the Z-Wave Plus an…
If you're having trouble adding your ZEN04 Smart Plug to HomeSeer, you may need to try exclusion first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip …
If you've wired up your ZEN55 to your interconnected hard wired smoke & CO detector and ensured it is properly powered, then it's time to add the device to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with a…
Start by verifying that your ZEN20 Power Strip is properly powered and check that it's functioning manually. Once complete, it's time to add it to your HomeSeer network. This inclusion will enable you to control your ZEN20 remotely and incorporate it into your home automation system. Zooz products are officially int…
It might not sound logical, but if you're having trouble adding your ZEN14 Outdoor Double Smart Plug to HomeSeer, you may need to try exclusion first. Any Z-Wave device can be excluded from any Z-Wave hub at any time, regardless if it has been included to the current hub or not. The exclusion process acts as a soft …
The ZEN73 provides a multitude of customization options to suit your preferences! This flexibility ensures that you can fine-tune your ZEN73 Toggle Switch to fit seamlessly into your smart home ecosystem, offering the convenience and functionality you're looking for. Zooz products are officially integrated with the …
If you're having trouble adding your ZEN16 MultiRelay to HomeSeer, you may need to try exclusion first. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN16 Relay or the unit not properly…
If you're having trouble adding your ZEN76 switch to HomeSeer, you may need to try exclusion first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets…
After you've successfully installed and confirmed the ZEN30 is operating correctly manually, the next step is to integrate it into your HomeSeer network. This integration/inclusion will allow you to automate and control your ZEN30 Double Switch remotely. Follow these steps to seamlessly add your ZEN30 to HomeSeer and…