My ZEN76 On/Off Switch is Offline in HomeSeer
Try these troubleshooting steps if your ZEN76 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN76 Switch has a range of up to 200 feet (line of sight) and when connected via ZWLR, a range of up to 1 mile. However, interf…
How to Access the Advanced Settings for ZEN30 Double Switch on HomeSeer
The ZEN30 Double Switch offers a variety of customization options to suit your smart home needs. This flexibility allows you to adjust the double switch, ensuring it seamlessly integrates into your smart home ecosystem, providing the convenience and functionality you want. Zooz products are officially integrated wit…
Can't Add My ZEN16 MultiRelay to HomeSeer
If you're having trouble adding your ZEN16 MultiRelay to HomeSeer, you may need to try exclusion first. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN16 Relay or the unit not properly…
How to Access the Advanced Settings for ZEN17 Universal Relay on HomeSeer
The ZEN17 provides extensive customization options to meet your smart home needs. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN17 Universal Relay, we would recommend first updating t…
Can't Add My ZEN14 Outdoor Double Smart Plug to HomeSeer
It might not sound logical, but if you're having trouble adding your ZEN14 Outdoor Double Smart Plug to HomeSeer, you may need to try exclusion first. Any Z-Wave device can be excluded from any Z-Wave hub at any time, regardless if it has been included to the current hub or not. The exclusion process acts as a soft …
Can't Add My ZEN76 On/Off Switch to HomeSeer
If you're having trouble adding your ZEN76 switch to HomeSeer, you may need to try exclusion first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets…
How to Add Your ZEN76 On/Off Switch to HomeSeer
After you've installed your ZEN76 switch and confirmed it's functioning manually, it's time to connect it to your HomeSeer network. This inclusion will enable you to control your ZEN76 switch remotely and incorporate it into your home automation system. Zooz products are officially integrated with the Z-Wave Plus an…
Can't Add My ZEN04 Smart Plug to HomeSeer
If you're having trouble adding your ZEN04 Smart Plug to HomeSeer, you may need to try exclusion first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip …
How to Access the Advanced Settings for ZEN32 Scene Controller on HomeSeer
The ZEN32 Scene Controller provides a range of customization options to meet your smart home needs. This flexibility lets you adjust the ZEN32, ensuring it integrates seamlessly into your smart home ecosystem and delivers the convenience and functionality you desire. Zooz products are officially integrated with the …
How to Add Your ZSE70 Outdoor Motion Sensor to HomeSeer
Before including the ZSE70, decide whether you want to power the unit via battery or 12-24V AC/DC and if you'll be using auto or manual inclusion. Installation questions? Check out the helpful video tutorials linked below: How To Power the ZSE70 Outdoor Motion Sensor With 12-24 V How to Access the Battery Compartm…
