My ZEN16 MultiRelay is Unresponsive to Home Assistant
Here's what to try if your device goes offline or is unresponsive to Z-Wave commands: Your MultiRelay is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, interferences like large furniture, thick walls, and metal elements can shorten range. Ultimately range is determined by the specific stru…
Can't Add My MultiRelay ZEN16 to Home Assistant
If you're having issues including your MultiRelay to Home Assistant, exclusion is the first thing to try. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chi…
How to Use the ZEN16 MultiRelay as a Garage Door Opener With a Dry Contact Sensor
You can automate up to 3 garage doors and monitor the status of 3 dry contact sensors with a single MultiRelay. Please ensure you have verified the local safety regulations before installing the ZEN16. Always test the device meticulously once you have wired and programmed it to prevent accidental operation. To accura…
Can't Add My ZEN16 MultiRelay to Hubitat
Exclusion is always the first thing to try if you're experiencing inclusion issues with your device. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. Also check if your Hubitat hub has the latest version installed. Once you have confirmed your hub i…
How to Add Your ZEN16 Multirelay to Your Z-Wave System
Start by wiring up your ZEN16 Multirelay, then you're ready to include it to your Z-Wave system! Referred to as pairing or adding, inclusion is how you connect your ZEN16 to your Z-Wave system. Here are the steps for including your ZEN16 Multirelay: * Make sure that the unit is powered by a proper 12-24 V or …
My ZEN16 MultiRelay Isn't Powering Up
You've wired up your MultiRelay and connected it to a power source, but the LED indicator isn't lighting up. It's possible that the USB cable is not compatible with the MultiRelay. We don't recommend using laptop or tablet chargers for this application since we found that if the power supply is too large, it will no…
How to Use the ZEN16 MultiRelay as a Universal Remote Control
You can automate your standard garage door keypad or a Liftmaster remote control to trigger Z-Wave events with the ZEN16 MultiRelay. Switch loads connected directly to the ZEN16 with your wireless inputs or use the signal to trigger other connected devices in your network with a click from your hand-held remote. 1. …
How to Use the ZEN16 MultiRelay with Commercial Gates
The MultiRelay is a simple and affordable way to add Z-Wave to your commercial gate opener. The below instructions are for the most common scenario so if the diagram doesn't match your installation, please get in touch with us for dedicated instructions. This article shows how to turn the open, close, and stop fun…
How to Add Your ZEN16 MultiRelay to Vera
After your MultiRelay is powered up, it's time to add it to your Vera system. Before including your device, ensure the ZEN16 is properly powered. The power supply only provides power to the Z-Wave chip and electronics within the unit. Therefore, the power supply doesn't need to be rated for a lot of power, * USB C…
How to Access Advanced Settings for ZEN16 MultiRelay on Hubitat
Hubitat will recognize the ZEN16 MulitRelay out of the box as it is officially integrated. It will allow you to access the available advanced settings. If you're having trouble with the built-in device driver for the Scene Controller, you can always give the community driver a try. It will let you customize your Mu…
