ZEN72 not responding to Z-Wave commands? We can help! While the ZEN72 Dimmer is a 700 series Z-Wave device and has a range of 500 feet line of sight, blockages like large furniture, thick walls, and metal elements can still shorten range. Ultimately range is determined by the specific structure of your home and the …
The Z-Box Hub makes it easy to add an action to any of the central scene triggers with handy shortcuts and a powerful scene creation tool. Here is how to program multi-tap triggers for your switches in the Z-Box Hub interface: 1. Make sure you're logged in to the WEB UI with local connection (same wifi network as y…
First thing's first. Check that the dimmer works fine when controlled manually. After that, we can move on to the Z-Wave part of the installation. We use the term "include" when we want to add or pair a device - it may be helpful to note since different Z-Wave hubs use different words for the same process. Here's…
We designed Zooz switches so that you could connect them to regular mechanical on/off switches in 4-way installations to save time and money. But in certain scenarios, you may want to use multiple smart switches in a 4-way. NEVER connect 3 Zooz switches together according to the diagrams in the user manual which cove…
If your ZEN72 Dimmer frequently drops offline from SmartThings, you may need to repair the network. Your SmartThings hub has a helpful feature called Repair Z-Wave Network in the app. This repair feature will help refresh your mesh network's connections and help the hub find the most efficient communication route …
Dimmer not pairing? Try excluding first! Exclusion will essentially reset the device and help with a variety of configuration issues. A device doesn't need to be included to your network to get excluded by your controller. However, please note that exclusion before inclusion applies to the 700 series and earlier chi…
If your ZEN72 Dimmer won't pair to Hubitat, you may need to exclude it first. The exclusion process acts as a soft reset for your switch that can solve different inclusion or configuration problems. Your hub will confirm an “unknown” device was excluded which will allow you to then try and add it again. However, …
Zooz switches and dimmers are designed with smart lighting applications in mind. This means that most models can only be used with appropriate light fixtures. In this article, we'll go over some of the most popular questions around unsupported loads and types of fixtures that are safe to use with our switches. Always…
No need to panic if you aren't able to add the ZEN72 Dimmer to SmartThings. There are a few things we can try! If you're seeing inclusion issues with your dimmer, we recommend excluding the switch from the network before giving inclusion another go. Exclusion is a soft reset that can help if your device is experienc…
Use these steps to include your ZEN72 Dimmer to your Vera network: * Select the Devices tab in your Vera app. Then click on the gray " + Add Device " button * Choose Generic Z-Wave Device from the device list * Tap the UPPER paddle 3 times quickly (The LED indicator should flash in blue to confirm it has si…