If your ZEN34 is paired but isn't responding to Z-Wave commands, then it could be out of range or experiencing some kind of connectivity issue. The hub may not have found the most efficient communication route to the ZEN34, especially if the device was paired near the hub and then moved away. Network repair can help…
So you made a change to the advanced settings, but they haven't taken effect or your hub shows a pending change? You may need to wake your Remote manually! All battery powered devices are normally sleeping, to conserve battery. You will need to wake the Remote Switch up after changing any advanced settings or ass…
Like any other Z-Wave device, the ZEN34 may need help being paired and exclusion is the first thing to try if inclusion didn't work. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the…
Here are the technical details and specs for the ZEN34 Remote Switch: * Z-Wave Frequency: US, CA, MX * Power: 2 x CR2032 batteries * Z-Wave Range: Up to 250 feet line of sight (or up to 1300 feet with Z-Wave Long Range enabled for ZEN34 800LR) * Operating Temperature: 32-104° F (0-40° C) * Installation: …
If you're having issues including your Remote Switch to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applie…
Will my Z-Wave hub work with the ZEN34 Remote Switch? The Remote Switch was verified as compatible with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * Alarm.com (can trigger scenes, not individual devices) * Home Assistant (Z-Wave JS) * HomeSeer (Z-Wave Plus or Z-Wave JS Front …
There are a few reasons a device can drop offline its network or stop responding to commands - let's see what we can do to help. * The ZEN34 Remote Switch has a range of up to 250 feet line of sight - but this range can be shortened by interferences like glass or metal elements, thick walls, or large furniture. I…
Once your Remote Switch is added to Home Assistant, all of the advanced settings should display automatically. With the JS integration of Home Assistant , you should have access to all of its advanced settings once you've included the Scene Controller. If you aren't on the JS integration yet, Home Assistant current…
Frequently Asked Questions About the ZEN34 Remote Switch Find the answers to your questions quickly by searching key words! * Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. * Type in a key word in your question like "hub" or "compatible". You should…
Here is a full list of advanced settings (parameters) for the ZEN34 Remote Switch VER. 1.40 firmware: LED indicator mode Parameter 1: Choose if you want the LED indicator to turn on anytime a trigger is activated (normal model) or to remain always on or off. Values: 0 – LED indicator always off; 1 – normal mode …