How to Access the Advanced Settings for ZEN17 Universal Relay on HomeSeer
The ZEN17 provides extensive customization options to meet your smart home needs. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN17 Universal Relay, we would recommend first updating t…
My ZEN17 Universal Relay is Offline in HomeSeer
Having connectivity issues between your ZEN17 Universal Relay and HomeSeer hub? If your ZEN17 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer, try these troubleshooting steps. The ZEN17 Universal Relay, when connected through the standard Z-Wave mesh, has a range of up to 300 feet line …
My ZEN17 Universal Relay Shows No Connection on My Z-Box Hub
My ZEN17 Universal Relay Shows No Connection on My Z-Box Hub Does your ZEN17 Universal Relay display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the netwo…
Can't Add My ZEN17 Universal Relay to HomeSeer
If you're having trouble adding your ZEN17 Universal Relay to HomeSeer, you may need to try exclusion first. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not properly…
How to Add the ZEN17 Universal Relay to HomeSeer
Once your ZEN17 Universal Relay is properly powered and its manual functionality verified, you can proceed to integrate it into your HomeSeer network. This integration allows for remote control of the ZEN17 relay and enables its inclusion in your home automation system. Zooz products are officially integrated with t…
Can't Add My ZEN17 Universal Relay to My Z-Box Hub
Trying to add your ZEN17 Universal Relay to the Z-Box, but you've encountered an issue? Don't worry, there's a simple solution! The best way to resolve any inclusion issue is with exclusion. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, …
How to Add Your ZEN17 Universal Relay to the Z-Box Hub
No drivers, no custom handlers; it just works! With full support by Z-Box out of the box, it's quick and easy to add your ZEN17 Universal Relay to the Z-Box Hub and start customizing your device. We recommend adding your Z-Wave devices to your Z-Box Hub from the WEB UI but for your convenience, we also created instr…
How to Access Advanced Settings for the ZEN17 Universal Relay on Z-Box
Here is how you can access and change advanced setting and parameters for your ZEN17 Universal Relay on the Z-Box Hub. At the moment, you can make changes to advanced settings for Z-Wave devices in the WEB UI only so please make sure you're logged in to your Z-Box Hub and connected to the same wifi network on your…
Can't Add My ZEN17 Universal Relay to Vera
Give exclusion a try if your ZEN17 Universal Relay is having inclusion issues! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devi…
My ZEN17 Universal Relay Shows "Can't Detect Device" in Vera
A "Can't Detect Device" error usually points to a range or connectivity issue. The first thing to try if your ZEN17 displays as "can't detect device" in your Vera app is Update Neighbor Nodes. This is a helpful troubleshoot feature in Vera's interface that allows you to refresh the connections between hub and devi…
