The ZEN17 provides extensive customization options to meet your smart home needs. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN17 Universal Relay, we would recommend first updating t…
Having connectivity issues between your ZEN17 Universal Relay and HomeSeer hub? If your ZEN17 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer, try these troubleshooting steps. The ZEN17 Universal Relay, when connected through the standard Z-Wave mesh, has a range of up to 300 feet line …
If you're having trouble adding your ZEN17 Universal Relay to HomeSeer, you may need to try exclusion first. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not properly…
My ZEN17 Universal Relay Shows No Connection on My Z-Box Hub Does your ZEN17 Universal Relay display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the netwo…
Once your ZEN17 Universal Relay is properly powered and its manual functionality verified, you can proceed to integrate it into your HomeSeer network. This integration allows for remote control of the ZEN17 relay and enables its inclusion in your home automation system. Zooz products are officially integrated with t…
Trying to add your ZEN17 Universal Relay to the Z-Box, but you've encountered an issue? Don't worry, there's a simple solution! The best way to resolve any inclusion issue is with exclusion. It may seem counter-intuitive, but the simplest way to resolve inclusion or configuration issues is by excluding the device fi…
No drivers, no custom handlers; it just works! With full support by Z-Box out of the box, it's quick and easy to add your ZEN17 Universal Relay to the Z-Box Hub and start customizing your device. We recommend adding your Z-Wave devices to your Z-Box Hub from the WEB UI but for your convenience, we also created instr…
Here is how you can access and change advanced setting and parameters for your ZEN17 Universal Relay on the Z-Box Hub. At the moment, you can make changes to advanced settings for Z-Wave devices in the WEB UI only so please make sure you're logged in to your Z-Box Hub and connected to the same wifi network on your…
Looking for a Z-Wave doorbell solution? Look no further! The ZEN17 Universal Relay can be connected to your doorbell and let you know when someone is at your door. Receive alerts directly to your smartphone when someone has rung your doorbell. Gain a sense of security knowing that you can monitor when people are appr…
Give exclusion a try if your ZEN17 Universal Relay is having inclusion issues! The process can help the hub find the device more easily by resetting it - and it can be excluded even if it was never included! Ttry the steps below: * Start the inclusion process to Vera once more (choose Generic Z-Wave device …