My ZSE11 Q Sensor is Offline in HomeSeer
Scenes failing to run or reports not being received? This suggests a potential connectivity issue between the ZSE11 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE11 is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the standard Z-Wave m…
How to Add Your ZSE11 Q Sensor to HomeSeer
Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with inclusion or accessing the advanced settings of your device or the unit not properly displaying, we would recommend first updating to the Z-Wave Plus or the Z-Wave JS Front-End , t…
Can't Add My ZSE11 Q Sensor to HomeSeer
It might not sound logical, but if you're having trouble adding your ZSE11 Q Sensor to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE11 to HomeSeer or another Z-Wave network before. Zooz products are officially integrate…
How to Access the Advanced Settings for ZSE11 Q Sensor on HomeSeer
The ZSE11 Q Sensor offers a variety of customization options to suit your smart home needs. This flexibility allows you to customize the sensor, providing the convenience and functionality you want. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly si…
How to Add Your ZSE11 Q Sensor to the Z-Box Hub
The ZSE11 Q Sensor will be recognized correctly on the Z-Box right out of the box. Simply power the device by battery OR USB (never both!) and follow the steps below to include the sensor to your Z-Box Hub. You can add the sensor using the Z-Box web interface or the Z-Box Hub mobile app, and we've included instructio…
Can't Add My ZSE11 Q Sensor to My Z-Box Hub
Troubles including your new ZSE11 Q Sensor? Give the exclusion process a try! Exclusion may sound counter-intuitive; however, it is the most efficient way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never been included to the hub! it simply acts as a soft Z-Wave…
My ZSE11 Q Sensor Shows No Connection on My Z-Box Hub
Does your ZSE11 Q Sensor display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently available, the…
How to Access Advanced Settings for My ZSE11 Q Sensor on the Z-Box
It's never been easier! The ZSE11 Q Sensor will be recognized and configured correctly by the Z-Box, with all advanced settings easily accessible! Customizing the advanced settings is simple; just follow the steps below to customize your ZSE11 on the Z-Box Hub. To access and configure any advanced settings, make s…
How to Change the Advanced Settings for ZSE11 Q Sensor on Vera
Customize the ZSE11's settings, like reporting frequencies and thresholds, so that the sensor best fits your needs. Check out the complete list of advanced settings for the ZSE11 Q Sensor here . The process to adjust these parameters in Vera is the same for all. Here's how to how to adjust the parameter setting…
There is No LED Activity and My ZSE11 Q Sensor is Unresponsive
The ZSE11 Q Sensor can be powered by 2 CR 123A batteries (included) OR a micro-USB cable (sold separately). The sensor can only be powered by a single power source. If it's powered by both USB and battery, it may damage it and it could not work on battery reliably afterwards. Once the batteries or USB cable are…
