How to Add Your ZEN51 Dry Contact Relay to Z-Box
No custom handlers or drivers needed, inclusion is fast and easy with the Z-Box! The ZEN51 Dry Contact Relay will be recognized and configured correctly on the Z-Box out of the box. Ensure the device is properly installed and powered, then follow the steps below to add the device to your Z-Box hub. You can add a new …
How to Access Advanced Settings for My ZEN14 Outdoor Double Smart Plug on Z-Box
The ZEN14 Outdoor Double Smart Plug will easily be recognized and configured fully by the Z-Box with all advanced settings displayed; no need for any custom drivers here! Accessing and adjusting the advanced settings for the ZEN14 is simple! Just follow the steps below to customize your ZEN14 on the Z-Box Hub. All A…
Can't Add My ZEN34 Remote Switch to My Z-Box Hub
The quickest way to resolve any inclusion issues is with a hub-based reset, also known as exclusion. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. ZEN34 Exclusion Steps * From the sidebar navigation menu of the Z-Box web interface, go to …
How to Add Your ZEN20 Power Strip to Z-Box
The ZEN20 Power Strip will be recognized correctly on the Z-Box, out of the box. No need to install any custom drivers! Just plug in the device, then follow the steps below to add the device to your Z-Box hub. You can add a new device via the web interface, or the mobile app. Check out the simple inclusion instructio…
How to Add Your ZAC36 Titan Valve Actuator to the Z-Box Hub
The ZAC36 Titan Valve Actuator is fully integrated with the Z-Box Hub and will be easily recognized by the hub out of the box. Simply follow the steps below to add the switch to your system. The Titan will fit on valves up to 1.25". Is your pipe larger? Reach out to us about an extension kit for the ZAC36 to accomm…
Can't Add My ZEN53 DC Motor Controller to My Z-Box Hub
Having an issue including your new ZEN53 DC Motor Controller? No worries, simply give the exclusion process a try! It sounds counter-intuitive, but exclusion is the best and simplest way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never been included to the hub!…
How to Add Your ZEN74 Dimmer to the Z-Box Hub
The ZEN74 Toggle Dimmer will be immediately recognized by the hub out of the box, no need for any custom drivers! It's fully integrated with the Z-Box Hub, so simply follow the steps below to quickly add the switch to your system. If you're running Z-Box firmware release 5.172.18 or higher, you have the option to in…
How to Access Advanced Settings For Your ZEN30 Double Switch On Z-Box
Unlock the full potential of your ZEN30 Double Switch on the Z-Box Hub right from the start. View, adjust, and save advanced settings for the device directly from the WEB UI. Simply follow the instructions below to see how easy it is to edit the parameters for your device on Z-Box. First, log into your Z-Box Hub i…
My ZEN04 Smart Plug Shows No Connection on My Z-Box Hub
Connectivity got you down? Check out the troubleshooting steps below! The Z-Box Hub automatically refreshes the network and rebuilds the mesh on a regular basis in the background, so there is no need for a command to refresh the network or repair the device connections. This function is consistently running in the b…
How to Access Advanced Settings for the ZEN17 Universal Relay on Z-Box
Here is how you can access and change advanced setting and parameters for your ZEN17 Universal Relay on the Z-Box Hub. At the moment, you can make changes to advanced settings for Z-Wave devices in the WEB UI only so please make sure you're logged in to your Z-Box Hub and connected to the same wifi network on your…
