How to Add Your ZEN35 Scene Dimmer to the Z-Box Hub
Add the ZEN35 Scene Dimmer to the Z-Box Hub and program the unit quickly and easily. Here is how to get started. If you're running Z-Box firmware release 5.172.18 or higher, you have the option to include your Z-Wave Long Range (ZWLR) supporting devices via the new Long Range protocol. Adding via ZWLR can be done bo…
Can't Add My ZEN75 Heavy Duty Switch to My Z-Box Hub
Does your ZEN75 Heavy Duty Switch not enter inclusion mode? Check out the two recommended processes below, which resolve most inclusion or configuration issues. If your ZEN75 has never been included to any hub, you'll want to factory reset the device first. ZEN75 Factory Reset Steps * Press and hold the lower p…
How to Program 3 Zooz Switches in a Virtual 4-Way on Z-Box with Regular Bulbs
Setting up a virtual 4-way on the Z-Box hub lets you pair three Zooz switches or dimmers to control the same light—without needing a wired connection between the switches. In this setup, the main switch or dimmer is rewired as a single pole, while the remote units connects to power, neutral, and ground only. There a…
My ZSE43 Tilt/Shock Sensor Shows No Connection on My Z-Box Hub
Does your ZSE43 Tilt/Shock Sensor display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently avail…
How to Add Your ZEN75 Heavy Duty Switch to the Z-Box Hub
The ZEN75 Heavy Duty Switch is fully integrated with the Z-Box Hub and will be recognized by the hub out of the box. Follow the simple steps below to add the switch to your system. If you're running Z-Box firmware release 5.172.18 or higher, you have the option to include your Z-Wave Long Range (ZWLR) supporting dev…
How to Add Your ZSE50 Siren & Chime to Z-Box
Inclusion is fast and easy with the Z-Box! The ZSE50 Siren & Chime will be recognized and configured correctly on the Z-Box, no special handlers or drivers needed. You can add a new device via the web interface, or the mobile app. Check out the simple inclusion instructions below! If you're running Z-Box firmware re…
My ZEN73 S2 On/Off Toggle Switch Shows No Connection on My Z-Box Hub
Is your ZEN73 On/Off Toggle Switch showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs curren…
My ZSE44 Temperature/Humidty Sensor Shows No Connection on My Z-Box Hub
Does your ZSE44 Temperature/Humidity Sensor display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs curre…
My ZEN30 Double Switch Shows No Connection on My Z-Box Hub
Is your ZEN30 Double Switch showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently ava…
My ZSE70 Outdoor Motion Sensor Shows No Connection on My Z-Box Hub
So your ZSE70 Outdoor Motion Sensor is displaying "No Connection" on your Z-Box Hub? We can help! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently available, there is no need…
