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Showing articles from Z-Box tag

My ZSE41 Open/Close Sensor Shows No Connection on My Z-Box Hub

My ZSE41 Open/Close Sensor Shows No Connection on My Z-Box Hub Does your ZSE41 Open/Close Sensor display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a r…

Can't Add My ZSE70 Outdoor Motion Sensor to My Z-Box Hub

Having trouble adding your new ZSE70 Outdoor Motion Sensor to your Z-Box hub? Give the exclusion process a try! 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; please factory reset the unit instea…

How to Access Advanced Settings for My ZSE70 Outdoor Motion Sensor on the Z-Box

No drivers, no custom handlers; accessing the full advanced settings has never been easier than on the Z-Box. The ZSE70 Outdoor Motion Sensor will be recognized and configured correctly by the Z-Box. Customizing the advanced settings is simple; just follow the steps below to start programming your ZSE70 on the Z-Box …

My ZEN32 Scene Controller Shows No Connection on My Z-Box Hub

Is your ZEN32 Scene Controller showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently …

Can't Add My ZSE41 Open | Close XS Sensor to My Z-Box Hub

Issues including your new ZSE41 Open | Close XS Sensor? No worries, start by giving the exclusion process a try! It sounds counter-intuitive, but exclusion is the most efficient way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never been included to the hub! it s…

Can't Add My ZEN32 Scene Controller to My Z-Box Hub

Trouble getting your ZEN32 Scene Controller into inclusion mode? Exclusion is the easiest resolution. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip se…

My ZEN52 Double Relay Shows No Connection on My Z-Box Hub

Does your ZEN52 Double Relay display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Un…

My ZEN71 On/Off Switch Shows No Connection on My Z-Box Hub

Is your ZEN71 Switch showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently available,…

Can't Add My ZEN73 On/Off Switch to My Z-Box Hub

ZEN73 On/Off Switch not entering inclusion mode? Give exclusion a try! It may seem counter-intuitive, but the simplest way to resolve inclusion or configuration issues is by excluding the device first. Exclusion can be done at any time, even if a device has never been included to the hub and is not currently include…

Can't Add My ZEN17 Universal Relay to My Z-Box Hub

Trying to add your ZEN17 Universal Relay to the Z-Box, but you've encountered an issue? Don't worry, there's a simple solution! The best way to resolve any inclusion issue is with exclusion. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, …

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