Can't Add My ZEN04 Smart Plug to My Z-Box Hub
Trouble with inclusion? The best way to resolve any inclusion issue is with exclusion! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 ser…
How to Access Advanced Settings for My ZEN37 Wall Remote on Z-Box
Custom drivers? Not here! You can unlock the full potential of your ZEN37 Wall Remote on the Z-Box Hub right out of the box. View, change, and save advanced settings for the device directly from the WEB UI. Just follow the instructions below to see how easy it is to edit the parameters for your ZEN37 on Z-Box. All A…
My ZAC36 Titan Valve Actuator Shows No Connection on My Z-Box Hub
Does your ZAC36 Titan Valve Actuator display "No Connection" on your Z-Box Hub? We can help; check out the troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs…
Can't Add My ZEN71 On/Off Switch to My Z-Box Hub
Does your ZEN71 Switch not enter inclusion mode? Check out the two recommended processes below, which resolve most inclusion or configuration issues. If your ZEN71 has never been included to any hub, you'll want to factory reset the device first. HOW TO FACTORY RESET THE ZEN71 * Press and hold the lower paddle …
Can't Add My ZEN34 Remote Switch to My Z-Box Hub
The quickest way to resolve any inclusion issues is with a hub-based reset, also known as exclusion. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip set…
How to Access Advanced Settings for My ZEN20 Power Strip on Z-Box
No configuration issues here! The ZEN20 will be recognized and configured correctly by the Z-Box out of the box, without a need for any custom drivers or special device handlers. Here is how you can access and change all of the advanced settings and parameters for your ZEN20 Power Strip on the Z-Box Hub. All About…
Can't Add My ZEN14 Outdoor Double Smart Plug to My Z-Box Hub
Struggling to include your ZEN14 Outdoor Double Smart Plug to the Z-Box? Let's start simple: give the exclusion process a try! The easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub! Another…
How to Access Advanced Settings for My ZEN52 Double Relay on Z-Box
Configuration is simple with the Z-Box! The ZEN52 Double Relay will be recognized and configured correctly out of the box. Simply follow the steps below to access and customize the advanced settings. All About Advanced Settings The terminology for advanced settings varies depending on your Z-Wave hub. For instance,…
How to Add Your ZSE44 Temperature | Humidity XS Sensor to the Z-Box Hub
The ZSE44 Temperature | Humidity XS Sensor is fully supported by the Z-Box Hub and will work out of the box, no drivers or custom handlers necessary! You can add the device from the Z-Box web interface or using the Z-Box mobile app. Follow the simple instructions for either method described below. If you're running …
How to Access Advanced Settings for My ZSE11 Q Sensor on the Z-Box
It's never been easier! The ZSE11 Q Sensor will be recognized and configured correctly by the Z-Box, with all advanced settings easily accessible! Customizing the advanced settings is simple; just follow the steps below to customize your ZSE11 on the Z-Box Hub. All About Advanced Settings The terminology for advanc…
