Can't Add My ZEN15 Power Switch to Z-Box Hub
Issues including your new ZEN15 Power Switch to your Z-Box hub? Start with exclusion! It sounds counter-intuitive, but exclusion is the most efficient way to resolve any inclusion or configuration issues. It can be done any time, even if a device has never been included to the hub! It simply acts as a soft Z-Wave re…
My ZAC38 Range Extender Shows No Connection on My Z-Box Hub
Is your ZAC38 Range Extender powered and included but displaying "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular…
My ZEN04 Smart Plug Shows No Connection on My Z-Box Hub
Connectivity got you down? Check out the troubleshooting steps below! The Z-Box Hub automatically refreshes the network and rebuilds the mesh on a regular basis in the background, so there is no need for a command to refresh the network or repair the device connections. This function is consistently running in the b…
How to Access Advanced Settings for My ZEN30 Double Switch on Z-Box
No special handlers or drivers needed here! You will have full access to the advanced settings for the ZEN30 simply by including the device to the Z-Box. You can access and change the advanced settings for your Zooz dimmer in the Z-Box Hub's WEB UI. Follow the steps below to customize your device, including your pre…
How to Add Your ZEN20 Power Strip to Z-Box
The ZEN20 Power Strip will be recognized correctly on the Z-Box, out of the box. No need to install any custom drivers! Just plug in the device, then follow the steps below to add the device to your Z-Box hub. You can add a new device via the web interface, or the mobile app. Check out the simple inclusion instructio…
Can't Add My ZAC36 Titan Valve Actuator to My Z-Box Hub
Troubles including your ZAC36 Titan Valve Actuator? Let's start with the easiest step: give the exclusion process a try! It may seem counter-intuitive, but the simplest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never bee…
How to Access Advanced Settings For My ZAC38 Range Extender on the Z-Box Hub
It's simple to adjust any advanced settings for your Zooz ZAC38 Range Extender in the Z-Box WEB UI. Check out the steps below to access and change the settings to customize your device. Start by logging into your Z-Box Hub in the WEB UI. You can only adjust advanced settings for Z-Wave devices in the WEB UI at the…
How to Add Your ZEN74 Dimmer to the Z-Box Hub
The ZEN74 Toggle Dimmer will be immediately recognized by the hub out of the box, no need for any custom drivers! It's fully integrated with the Z-Box Hub, so simply follow the steps below to quickly add the switch to your system. We recommend using the WEB UI when adding Z-Wave devices to your Z-Box Hub, but for yo…
Can't Add My ZEN20 Power Strip to My Z-Box Hub
Trouble with including your ZEN20 Power Strip to the Z-Box? Let's start simple: give the exclusion process a try! The easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub! 800 series only: …
How to Access Advanced Settings for the ZEN16 MultiRelay on Z-Box
Accessing the advanced settings is simple and intuitive on the Z-Box Hub. Simply follow the steps below to start customizing your device! At the moment, you can make changes to advanced settings for Z-Wave devices in the WEB UI only so please make sure you're logged in to your Z-Box Hub and connected to the same W…
