Can't Add My ZEN16 MultiRelay to My Z-Box Hub
ZEN16 not entering inclusion mode? The best way to resolve any inclusion issue is with exclusion! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. …
Can't Add My ZEN52 Double Relay to My Z-Box Hub
Inclusion issue with your ZEN52 Double Relay? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub!…
How to Access Advanced Settings for My ZSE18 Motion Sensor on the Z-Box
No drivers, no custom handlers; accessing the full advanced settings has never been easier than on the Z-Box. The ZSE18 Motion Sensor will be recognized and configured correctly by the Z-Box. Customizing the advanced settings is simple; just follow the steps below to start programming your ZSE18 on the Z-Box Hub. Al…
How to Access Advanced Settings for My ZEN74 Toggle Dimmer on Z-Box
It's never been easier to customize your device! Quickly and easily view, edit, and personalize any of the advanced parameters for your ZEN74 Smart Switch in the WEB UI of your Z-Box Hub. All About Advanced Settings The terminology for advanced settings varies depending on your Z-Wave hub. For instance, Z-Box uses …
My ZEN14 Outdoor Double Smart Plug Shows No Connection on My Z-Box Hub
Is your ZEN14 Outdoor Double Smart Plug powered and included but displaying "No Connection" on your Z-Box Hub? Please check out the troubleshooting steps below! The Z-Box automatically refreshes the network and rebuilds the mesh in the background regularly. Unlike most hubs currently available, there is no need for …
My ZEN05 Outdoor Smart Plug Shows No Connection on My Z-Box Hub
Is your ZEN05 Outdoor Smart Plug powered and included but displaying "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlik…
My ZAC38 Range Extender Shows No Connection on My Z-Box Hub
Is your ZAC38 Range Extender powered and included but displaying "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular…
How to Add Your ZSE70 Outdoor Motion Sensor to the Z-Box Hub
Add your ZSE70 Outdoor Motion Sensor to your Z-Box hub quickly and easily. You'll get access to all of its functionality right away. We strongly suggest using the Web UI when adding new devices to your hub but we also included instructions for mobile app users - just keep scrolling down! The ZSE70 can operate on …
How to Access Advanced Settings for My ZEN73 Toggle Switch on Z-Box
Quickly and easily view, edit, and customize any of the advanced parameters for your ZEN73 Smart Switch in the WEB UI of your Z-Box Hub. Personalize your device quickly to make it work for your needs. All About Advanced Settings The terminology for advanced settings varies depending on your Z-Wave hub. For instance…
Can't Add My ZEN04 Smart Plug to My Z-Box Hub
Trouble with inclusion? The best way to resolve any inclusion issue is with exclusion! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 ser…
