Can't Add the ZEN05 Outdoor Smart Plug to Z-Box
Difficulty including your ZEN05 Outdoor Smart Plug to the Z-Box? Let's start simple: give the exclusion process a try! The easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub! Another way to …
Can't Add My ZSE41 Open | Close XS Sensor to My Z-Box Hub
Issues including your new ZSE41 Open | Close XS Sensor? No worries, start by giving the exclusion process a try! It sounds counter-intuitive, but exclusion is the most efficient way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never been included to the hub! it s…
How to Access Advanced Settings for My ZSE41 Open | Close XS Sensor on the Z-Box
Not a custom driver or device handler in sight! The ZSE41 Open | Close XS Sensor will be recognized and configured correctly by the Z-Box, no extra effort required. Accessing and customizing the advanced settings is easy; simply follow the steps below to customize your ZSE41 on the Z-Box Hub. All About Advanced Sett…
My ZEN32 Scene Controller Shows No Connection on My Z-Box Hub
Is your ZEN32 Scene Controller showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently …
Can't Add My ZEN15 Power Switch to Z-Box Hub
Issues including your new ZEN15 Power Switch to your Z-Box hub? Start with exclusion! It sounds counter-intuitive, but exclusion is the most efficient way to resolve any inclusion or configuration issues. It can be done any time, even if a device has never been included to the hub! It simply acts as a soft Z-Wave re…
Can't Add My ZEN76 On/Off Switch to My Z-Box Hub
Troubles adding your ZEN76 Switch to the Z-Box hub? Exclusion is the way to go. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. ZEN76 Exclusion Steps * From the sidebar navigation menu of the Z-Box web interface, go to Settings by clicking on …
Can't Add My ZEN16 MultiRelay to My Z-Box Hub
ZEN16 not entering inclusion mode? The best way to resolve any inclusion issue is with exclusion! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. ZEN16 Exclusion Steps * From the sidebar navigation menu of the Z-Box web interface, go to Setting…
Can't Add My ZEN30 Double Switch to My Z-Box Hub
If you can't add it, remove it! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. ZEN30 Exclusion Steps * From the sidebar navigation menu of the Z-Box web interface, go to Settings by clicking on the gear icon . * You will be redirected to th…
Can't Add My ZEN77 On/Off Switch to My Z-Box Hub
Need help including your ZEN77 Dimmer to your Z-Box hub? Give the exclusion process a try; it's the simplest and fastest way to resolve any inclusion or configuration issues. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that…
Can't Add the ZEN14 Outdoor Double Plug to Z-Box
Struggling to include your ZEN14 Outdoor Double Smart Plug to the Z-Box? Let's start simple: give the exclusion process a try! The easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub! Another…
