My ZEN05 Outdoor Smart Plug Shows No Connection on My Z-Box Hub
Is your ZEN05 Outdoor Smart Plug powered and included but displaying "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlik…
How to Access Advanced Settings for My ZEN05 Outdoor Smart Plug on Z-Box
The ZEN05 Outdoor Smart Plug will be recognized and configured correctly by the Z-Box with all advanced settings displayed; no need for custom drivers! Accessing and customizing the advanced settings is quick and easy. Simply follow the steps below to customize your ZEN05 on the Z-Box Hub. To access and configure …
My ZEN05 Outdoor Smart Plug Shows Offline in SmartThings
Your ZEN05 Smart Plug is showing offline in SmartThings? This is suggestive of a range or connectivity issue. Check out the simple troubleshooting steps below to resolve the issue. Let's start by refreshing your mesh network connections via a network repair: * Open your SmartThings app and locate your SmartThing…
Can't Add My ZEN05 Outdoor Plug to SmartThings
Trouble with inclusion? It may sound counterintuitive but give exclusion a try! Exclusion is simply a hub-based reset, and can be done at any time, whether a device has been included to the hub or not. It acts as a soft reset for the device and the process can help with any inclusion or configuration issues. Please …
Recommended Accessories for Your ZEN05 Outdoor Smart Plug
Your ZEN05 is ready to install, indoors or out! The weather-resistant housing with a protective outlet cover safeguards the outlet from dirt and debris when not in use. The ZEN05 is IP65 rated, which means it is fully dust proof and water resistant. The ZEN05 is rated for outdoor use, but some users also successf…
There is No LED Activity and My ZEN05 Outdoor Smart Plug is Unresponsive
You've plugged in your ZEN05 Outdoor Smart Plug into a grounded 110VAC receptacle, and there is no LED response from the device? We can help! First, try moving it to a different receptacle to rule out any grounding issues. The ZEN05 is equipped with a feature that allows you to switch between LED indicator modes …
My ZEN05 Outdoor Smart Plug is Unresponsive to Home Assistant
Can you control the ZEN05 Outdoor Smart Plug manually, but find it is not responding to Z-Wave commands? Try the troubleshooting steps below to resolve the issue! While the ZEN05 Outdoor Plug is a Z-Wave Plus device that has range of up to 300 feet (line of sight); interferences like stone, metal, and thick walls ca…
How to Access Advanced Settings for the ZEN05 Outdoor Plug on Home Assistant
The ZEN05 Outdoor Smart Plug is fully integrated with the new JS Z-Wave integration of Home Assistant, so you will have access to all of the advanced settings and features out of the box. If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices through the JS integration …
My ZEN05 Outdoor Smart Plug Shows Offline in Hubitat
Experiencing connectivity issues with your ZEN05 Outdoor Smart Plug? This can happen if it is out of range or didn’t configure properly when including. Z-Wave Network Repair can help! Ensure that your Hubitat platform version is up-to-date first. Then, you can use Z-Wave Repair to refresh your connections. Follow…
How to Add Your ZEN05 Outdoor Smart Plug to Z-Box
You don't need any extra device handlers or drivers here! The ZEN05 Outdoor Smart Plug will be recognized correctly on the Z-Box, as it is fully integrated. Simply plug in the device, then follow the steps below to add the device to your Z-Box hub. You can add a new device via the web interface, or the mobile app. Ch…
