Can't Add My ZEN71 On/Off Switch to My Z-Box Hub
Does your ZEN71 Switch not enter inclusion mode? Let's start with the easiest step: give the exclusion process a try! It may seem counter-intuitive, but the simplest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been i…
Can't Add My ZEN37 Wall Switch to Hubitat
Is the ZEN37 Wall Remote unresponsive to inclusion attempts? Exclusion is the first process to try if inclusion fails. Exclusion acts as a soft reset to help the Wall Remote be recognized by Hubitat and can be done even if the remote hasn't been added to the network. Try these steps for removing your ZEN37 from H…
Can't Add My ZEN37 Wall Remote to Home Assistant
If you're having issues including your Wall Remote to Home Assistant, exclusion is the first thing to try. It may sound counter-intuitive, but excluding a device is simply a soft, hub-based reset that resolves most inclusion or configuration issues. A device doesn't need to be included first to be able to be exclude…
Can't Add My ZEN37 Wall Remote to My Z-Wave System
Inclusion troubles? You may need to try excluding it first! Exclusion is a process that removes the device from your hub controller, and can be done even if a device hasn't been added before. Here are the steps for excluding or removing the Wall Remote from your controller before you can pair it: * Bring the ZEN…
Can't Add My ZEN37 Wall Remote to SmartThings
Trouble including your ZEN37 Wall Remote to SmartThings? First, make sure you have the Edge driver installed, then give the exclusion process a try! It works even for devices that have never been included to the hub before. Exclusion simply acts as a soft reset to help prepare the device to connect to the network.…
Can't Add My ZAC38 Range Extender to My Z-Box Hub
Having issues including your ZAC38 Range Extender to the Z-Box? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been in…
Can't Add My ZAC36 Titan Valve Actuator to Ring
If your ZAC36 has trouble being added or included to your Ring base station, give exclusion a try first! It sounds counter-intuitive; however, the process of exclusion simply acts as a soft reset for the device to help with any configuration or inclusion issues. You can exclude or remove the ZAC36 even if it was nev…
Can't Add My ZAC38 Range Extender to SmartThings
Exclusion is the simplest way to resolve any inclusion issues! Just follow the simple steps below. Exclusion can help with any inclusion or configuration issues. It acts as a soft reset and can be done even if your ZAC38 Range Extender has never been added to the network. Here are the steps to remove the ZAC38 Ra…
Can't Add My ZEN55 DC Signal Sensor to My Z-Wave System
Unable to include your ZEN55 DC Signal Sensor? It may sound counterintuitive, but the best and simplest resolution is a process called exclusion. Exclusion is another name for "unpairing," "disconnecting," or "removing" a device. This simple process acts as a soft Z-Wave reset that can assist with various configurat…
Can't Add My ZEN53 DC Motor Controller to My Z-Wave System
Having an issue including your ZEN53 DC Motor Controller? Let's begin by excluding the unit. Exclusion is also known as "unpairing," "disconnecting," or "removing" a device. This simple process acts as a soft reset that can assist with various configuration or connectivity issues. The ZEN53 doesn't need to be includ…
