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Showing articles from Exclusion tag

Can't Add My ZSE11 Q Sensor to My Z-Box Hub

Troubles including your new ZSE11 Q Sensor? Give the exclusion process a try! Exclusion may sound counter-intuitive; however, it is the most efficient way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never been included to the hub! it simply acts as a soft Z-Wave…

Can't Add My ZEN04 Smart Plug to My Z-Box Hub

Trouble with inclusion? The best way to resolve any inclusion issue is with exclusion! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 ser…

Can't Add My ZSE44 Temperature | Humidity XS Sensor to My Z-Box Hub

If you find yourself with issues including your new ZSE44 Temperature | Humidity XS Sensor, don't worry! There's a quick and easy solution. It sounds counter-intuitive, but exclusion is the most efficient way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never bee…

Can't Add My ZEN30 Double Switch to My Z-Box Hub

If you can't add it, remove it! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been incl…

Can't Add My ZEN15 Power Switch to Z-Box Hub

Issues including your new ZEN15 Power Switch to your Z-Box hub? Start with exclusion! It sounds counter-intuitive, but exclusion is the most efficient way to resolve any inclusion or configuration issues. It can be done any time, even if a device has never been included to the hub! It simply acts as a soft Z-Wave re…

Can't Add My ZEN37 Wall Remote to My Z-Box Hub

Trouble with inclusion? The quickest way to resolve any inclusion issues is with a hub-based reset, also known as exclusion. It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! It can be done at any time, even if a device has never been i…

Can't Add My ZEN34 Remote Switch to My Z-Box Hub

The quickest way to resolve any inclusion issues is with a hub-based reset, also known as exclusion. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip set…

Can't Add My ZEN76 On/Off Switch to My Z-Box Hub

Troubles adding your ZEN76 Switch to the Z-Box hub? Exclusion is the way to go. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series dev…

Can't Add My ZEN14 Outdoor Double Smart Plug to My Z-Box Hub

Struggling to include your ZEN14 Outdoor Double Smart Plug to the Z-Box? Let's start simple: give the exclusion process a try! The easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub! Another…

Can't Add My ZEN51 Dry Contact Relay to My Z-Box Hub

Issues including your ZEN51 Dry Contact Relay to the Z-Box Hub? Exclusion is the easiest resolution! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub…

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