My ZEN23 On/Off Switch Shows Offline in SmartThings
This is product is discontinued and replaced with the ZEN73 . What does that mean? As long as your switch works fine manually, the Unavailable error usually indicates a range or connectivity issue. Let's try to figure this out: You will need to perform a network repair to refresh your mesh network's connections…
My ZSE40 4-in-1 Sensor Shows Offline in SmartThings
This is product is discontinued and replaced with ZSE11 . What does that mean? This type of error may point to a range or connectivity issue. You can use the network repair feature to refresh your mesh network's connections using the SmartThings app. See the steps below: * Open your SmartThings app and locate…
My ZEN21 On/Off Switch Shows Offline in SmartThings
If your switch is Unavailable or keeps dropping offline, this usually points to a connectivity issue. (This is a discontinued product, replacement model: ZEN71) A network repair will help refresh your mesh network's connections. See the steps below to run the repair: * Open your SmartThings app and locate y…
