There is No LED Activity and My ZEN20 Power Strip is Unresponsive
Once it's plugged into a grounded 110V receptacle, click each of the channel control buttons to make sure the LEDs light up on and off. If you don't see any LED activity at this point, make sure the ZEN20 Power Strip is on and try moving it to a different receptacle to rule out any grounding issues. We've added a n…
How to Factory Reset the ZST39 800LR Stick
Having issues with your stick? Looking to clear the device and restore it to factory settings? The ZST39 800LR can only be reset by the host software while it’s in SerialAPI mode. The device is reset once an appropriate command from the host software is sent to reset the Z-Wave network. There is no way to manually r…
There is No LED Activity and My ZEN25 Double Plug is Unresponsive
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? Plug the ZEN25 Double Plug into a grounded 110VAC receptacle. Click the Z-Wave button once to turn on the left outlet, and double-click it to turn on the right outlet. At this point should see the LED indicators turn o…
