You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.

Showing articles from HomeSeer tag

How to Access the Advanced Settings for ZEN14 Outdoor Double Smart Plug on HomeSeer

Set your adjustable timer to schedule your holiday lights to turn on and off. The ZEN14 Outdoor Double Smart Plug offers a variety of customization options to perfectly adjust it to your smart home preferences. Zooz products work best with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experienci…

My ZEN37 Wall Remote is Offline in HomeSeer

Try these troubleshooting steps if your ZEN37 Wall Remote is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN37 Wall Remote has a range of up to 200 feet (line of sight), and a range of up to 1 mile when connected via Z-Wa…

Can't Add My ZEN15 Power Switch to HomeSeer

It might seem counter-intuitive, but if you're having trouble adding your ZEN15 Power Switch to HomeSeer, you may need to try exclusion first. Any Z-Wave device can be excluded from any Z-Wave hub at any time, regardless if it has been included to the current hub or not. The exclusion process acts as a soft reset an…

How to Access the Advanced Settings for the ZEN51 Dry Contact Relay on HomeSeer

Customize the external switch behavior, set smart bulb mode and more with the advanced settings options available for your ZEN51 Dry Contact Relay! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies device management and customization. If yo…

How to Access the Advanced Settings for ZSE43 Tilt | Shock Sensor on HomeSeer

Customize the ZSE43's shock sensitivity, or even choose to disable the shock or tilt function with the advanced settings options! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies device management and customization. If you encounter any is…

My ZSE18 Motion Sensor is Offline in HomeSeer

Missing motion reports? Scenes failing to activate? This suggests a possible connectivity issue between the ZSE18 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE18 is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the standard Z-Wave mes…

My ZEN74 Toggle Dimmer is Offline in HomeSeer

If your ZEN74 is unavailable, appears offline, or doesn't respond to commands via HomeSeer but is still responsive when toggled manually, follow the troubleshooting steps provided below. These steps can help identify and resolve common issues, ensuring your switch operates smoothly within your smart home system. Whe…

How to Add Your ZEN53 DC Motor Controller to HomeSeer

If you've wired up your ZEN53 and calibrated the unit, then it's time to add the device to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not pro…

Can't Add My ZEN51 Dry Contact Relay to HomeSeer

If you're having trouble adding your ZEN51 to HomeSeer, you may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can be done even if you haven't paired the ZE…

How to Add Your ZEN54 0-10V Dimmer to HomeSeer

If you've wired up your ZEN54 and ensured its operating properly, then it's time to add the device to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the u…

scroll to top icon