The ZEN15 Power Switch offers a variety of customization options to perfectly adjust it to your smart home preferences. Zooz products work best with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN15 Power Switch after inclusion, …
If your ZEN30 Double Switch is showing as unavailable, appears offline, or doesn't respond to commands via HomeSeer, follow the troubleshooting steps provided below. These steps can help identify and resolve common issues, ensuring your switch operates smoothly within your smart home system. When connected to the hu…
From on/off timers to adjustable power reporting, the ZEN04 Smart Plug offers a variety of customization options to perfectly adjust it to your smart home preferences. Zooz products work best with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced setti…
Having an issue including your ZEN55 Smoke and CO Detector Bridge to HomeSeer? Exclusion is the best place to start troubleshooting! This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can b…
The ZEN74 Toggle Dimmer is packed with customization options to cater to your smart home preferences! This adaptability lets you tweak your ZEN74 dimmer to seamlessly blend into your home setup, offering the convenience and functionality you'll love. Zooz products are officially integrated with the Z-Wave Plus and t…
Try these troubleshooting steps if your ZEN32 Scene Controller is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN32 Scene Controller has a range of up to 200 feet (line of sight), and a range of up to 1 mile when connecte…
Once you've successfully installed and physically tested your ZEN74 Dimmer, the next step is to include it into your HomeSeer network. This integration will allow you to automate and control your ZEN74 Dimmer remotely. Follow these steps to seamlessly add your ZEN74 to HomeSeer and enhance your home automation experi…
Customize your LED indicator colors and behavior, or set the dimming duration for associated devices and more with the advanced settings options available for your ZEN37 Wall Remote! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies device …
If your ZEN54 is showing offline or is unresponsive to commands from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZEN54 has a range of up to 300 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can reduc…
There are so many settings to customize the ZEN71 to your smart home needs! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN71 Switch, we would recommend first updating to the Z-Wave Pl…