My ZEN14 Outdoor Double Smart Plug is Offline in HomeSeer
On/off status not displaying properly, scenes failing to run or reports not being received? This can point to a connectivity issue between the ZEN14 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZEN14 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When con…
How to Access the Advanced Settings for ZEN16 MultiRelay on HomeSeer
The ZEN16 offers a multitude of customization options to perfectly tailor it to your smart home requirements. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN16 MultiRelay, we would rec…
How to Access the Advanced Settings for ZEN71 On/Off Switch on HomeSeer
There are so many settings to customize the ZEN71 to your smart home needs! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN71 Switch, we would recommend first updating to the Z-Wave Pl…
My ZEN05 Outdoor Smart Plug is Offline in HomeSeer
Scenes failing to run or reports not being received? This is indicative of a potential connectivity issue between the ZEN05 and your HomeSeer hub. Take a peek at the quick troubleshooting steps below if your ZEN05 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hu…
How to Access the Advanced Settings for ZEN76 On/Off Switch on HomeSeer
The ZEN76 offers a multitude of customization options to perfectly tailor it to your smart home requirements. Pick your LED color, set a timer; the sky's the limit! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the a…
My ZEN15 Power Switch is Offline in HomeSeer
On/off status not displaying properly, scenes failing to run or reports not being received? This can point to a connectivity issue between the ZEN15 and your HomeSeer hub. Check out the troubleshooting steps below if your ZEN15 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When conne…
My ZEN20 Power Strip is Offline in HomeSeer
On/off status not displaying properly, scenes failing to run or reports not being received? This can point to a connectivity issue between the ZEN20 and your HomeSeer hub. Check out the troubleshooting steps below if your ZEN20 Power Strip is unavailable, shows as offline, or is unresponsive to commands via HomeSeer.…
How to Add Your ZSE41 Open | Close Sensor to HomeSeer
Your ZSE41 can be added to HomeSeer in just a few easy steps! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with inclusion or accessing the advanced settings of your device or the unit not properly displaying, we would recommend fi…
My ZEN30 Double Switch is Offline in HomeSeer
If your ZEN30 Double Switch is showing as unavailable, appears offline, or doesn't respond to commands via HomeSeer, follow the troubleshooting steps provided below. These steps can help identify and resolve common issues, ensuring your switch operates smoothly within your smart home system. When connected to the hu…
My ZEN55 Smoke & CO Detector Bridge is Offline in HomeSeer
If your ZEN55 is showing offline or is unresponsive to commands from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZEN55 has a range of up to 300 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can reduc…
