My ZEN55 Smoke & CO Detector Bridge is Offline in HomeSeer
If your ZEN55 is showing offline or is unresponsive to commands from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZEN55 has a range of up to 300 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can reduc…
Can't Add My ZEN15 Power Switch to HomeSeer
It might seem counter-intuitive, but if you're having trouble adding your ZEN15 Power Switch to HomeSeer, you may need to try exclusion first. Any Z-Wave device can be excluded from any Z-Wave hub at any time, regardless if it has been included to the current hub or not. The exclusion process acts as a soft reset an…
How to Access the Advanced Settings for ZEN72 Dimmer on HomeSeer
The ZEN72 provides numerous customization options to suit your smart home needs! This flexibility ensures that you can fine-tune your ZEN72 switch to fit seamlessly into your smart home ecosystem, offering the convenience and functionality you're looking for. Zooz products are officially integrated with the Z-Wave P…
How to Access the Advanced Settings for ZEN77 Dimmer on HomeSeer
The ZEN77 offers a wide range of customization options to meet your smart home needs! This flexibility allows you to fine-tune your ZEN77 dimmer, ensuring it integrates seamlessly into your smart home ecosystem, providing the convenience and functionality you desire. Zooz products are officially integrated with the …
My ZEN04 Smart Plug is Offline in HomeSeer
Scenes failing to run or reports not being received? This is indicative of a connectivity issue between the ZEN04 and your HomeSeer hub. Go ahead and check out these quick troubleshooting steps if your ZEN04 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub thro…
How to Access the Advanced Settings for ZSE11 Q Sensor on HomeSeer
The ZSE11 Q Sensor offers a variety of customization options to suit your smart home needs. This flexibility allows you to customize the sensor, providing the convenience and functionality you want. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly si…
How to Access the Advanced Settings for ZEN17 Universal Relay on HomeSeer
The ZEN17 provides extensive customization options to meet your smart home needs. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN17 Universal Relay, we would recommend first updating t…
How to Add Your ZEN37 Wall Remote to HomeSeer
Let's get the ZEN37 Wall Remote integrate it into your HomeSeer network. By doing so, you'll be able to automate and remotely control the switch. Follow the steps below to quickly include your ZEN37 to HomeSeer. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If …
My ZEN71 On/Off Switch is Offline in HomeSeer
Try these troubleshooting steps if your ZEN71 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN71 Switch has a range of up to 200 feet (line of sight). However, interference from large furniture, thick walls, and metal e…
How to Access the Advanced Settings for ZEN30 Double Switch on HomeSeer
The ZEN30 Double Switch offers a variety of customization options to suit your smart home needs. This flexibility allows you to adjust the double switch, ensuring it seamlessly integrates into your smart home ecosystem, providing the convenience and functionality you want. Zooz products are officially integrated wit…
