You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.

Showing articles from HomeSeer tag

My ZEN16 MultiRelay is Offline in HomeSeer

Experiencing connectivity issues between the ZEN16 and your HomeSeer hub? Try these troubleshooting steps if your ZEN16 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN16 Relay has a range of up to 150 feet (line of sig…

How to Access the Advanced Settings for the ZEN37 Wall Remote on HomeSeer

Customize your LED indicator colors and behavior, or set the dimming duration for associated devices and more with the advanced settings options available for your ZEN37 Wall Remote! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies device …

How to Add Your ZEN74 Dimmer to HomeSeer

Once you've successfully installed and physically tested your ZEN74 Dimmer, the next step is to include it into your HomeSeer network. This integration will allow you to automate and control your ZEN74 Dimmer remotely. Follow these steps to seamlessly add your ZEN74 to HomeSeer and enhance your home automation experi…

How to Program Your ZEN34 Remote Switch on HomeSeer

So your ZEN34 Remote Switch is properly included and you're ready to program it? Let's get started! The Zooz ZEN34 is a powerful Z-Wave remote that looks like a standard paddle switch. Both the upper and lower paddles can be individually programmed to trigger automations through  Central Scene commands  or to direct…

My ZEN77 Dimmer is Offline in HomeSeer

If your ZEN77 is unavailable, appears offline, or doesn't respond to commands via HomeSeer, follow the troubleshooting steps provided below. These steps can help identify and resolve common issues, ensuring your switch operates smoothly within your smart home system. When connected to the hub through the standard Z-…

How to Access the Advanced Settings for the ZEN15 Power Switch on HomeSeer

The ZEN15 Power Switch offers a variety of customization options to perfectly adjust it to your smart home preferences. Zooz products work best with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN15 Power Switch after inclusion, …

How to Add Your ZEN52 Double Relay to HomeSeer

So you've wired up your ZEN52 and the LED indicator is slowly blinking green, then it's powered and ready to be added to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of y…

My ZEN04 Smart Plug is Offline in HomeSeer

Scenes failing to run or reports not being received? This is indicative of a connectivity issue between the ZEN04 and your HomeSeer hub. Go ahead and check out these quick troubleshooting steps if your ZEN04 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub thro…

My ZEN73 On/Off Toggle Switch is Offline in HomeSeer

Switch still working manually but is unavailable, shows as offline, or is unresponsive to commands via HomeSeer? Try the troubleshooting steps below to resolve the issue. When connected to the hub through the standard Z-Wave mesh, the ZEN73 Toggle Switch has a range of up to 200 feet (line of sight) and up to 1 mile…

How to Access the Advanced Settings for ZEN04 Smart Plug on HomeSeer

From on/off timers to adjustable power reporting, the ZEN04 Smart Plug offers a variety of customization options to perfectly adjust it to your smart home preferences. Zooz products work best with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced setti…

scroll to top icon