My ZEN74 Toggle Dimmer is Offline in HomeSeer
If your ZEN74 is unavailable, appears offline, or doesn't respond to commands via HomeSeer but is still responsive when toggled manually, follow the troubleshooting steps provided below. These steps can help identify and resolve common issues, ensuring your switch operates smoothly within your smart home system. Whe…
How to Access the Advanced Settings for ZEN32 Scene Controller on HomeSeer
The ZEN32 Scene Controller provides a range of customization options to meet your smart home needs. This flexibility lets you adjust the ZEN32, ensuring it integrates seamlessly into your smart home ecosystem and delivers the convenience and functionality you desire. Zooz products are officially integrated with the …
My ZEN32 Scene Controller is Offline in HomeSeer
Try these troubleshooting steps if your ZEN32 Scene Controller is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN32 Scene Controller has a range of up to 200 feet (line of sight), and a range of up to 1 mile when connecte…
Can't Add My ZEN05 Outdoor Smart Plug to HomeSeer
It might not sound logical, but if you're having trouble adding your ZEN05 Outdoor Smart Plug to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN05 to HomeSeer or another Z-Wave network before. Zooz products are officially…
How to Access the Advanced Settings for the ZSE70 Outdoor Motion Sensor on HomeSeer
Customize the motion sensitivity, LED indicator behavior, reporting thresholds and more with the advanced settings options available for your ZSE70 Outdoor Motion Sensor! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies device management a…
Can't Add My ZEN74 Toggle Switch to HomeSeer
If you're having trouble adding your ZEN74 Dimmer to HomeSeer, exclusion is the first thing to try. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN74 to HomeSeer or another Z-Wave network before. However, please note that exclusion before inclusion applies to the 700 se…
My ZEN16 MultiRelay is Offline in HomeSeer
Experiencing connectivity issues between the ZEN16 and your HomeSeer hub? Try these troubleshooting steps if your ZEN16 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN16 Relay has a range of up to 150 feet (line of sig…
Can't Add My ZEN34 Remote Switch to HomeSeer
If you're having trouble adding your ZEN34 Remote Switch to HomeSeer, you may need to try exclusion first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier ch…
How to Add Your ZEN74 Dimmer to HomeSeer
Once you've successfully installed and physically tested your ZEN74 Dimmer, the next step is to include it into your HomeSeer network. This integration will allow you to automate and control your ZEN74 Dimmer remotely. Follow these steps to seamlessly add your ZEN74 to HomeSeer and enhance your home automation experi…
Can't Add My ZEN71 On/Off Switch to HomeSeer
If you're having trouble adding your ZEN71 to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN71 to HomeSeer or another Z-Wave network before. However, please note that exclusion before inclusion applies to the 700 series and…
