My ZEN74 Toggle Dimmer is Offline in HomeSeer
If your ZEN74 is unavailable, appears offline, or doesn't respond to commands via HomeSeer but is still responsive when toggled manually, follow the troubleshooting steps provided below. These steps can help identify and resolve common issues, ensuring your switch operates smoothly within your smart home system. Whe…
My ZEN17 Universal Relay is Offline in HomeSeer
Having connectivity issues between your ZEN17 Universal Relay and HomeSeer hub? If your ZEN17 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer, try these troubleshooting steps. The ZEN17 Universal Relay, when connected through the standard Z-Wave mesh, has a range of up to 300 feet line …
Can't Add My ZEN71 On/Off Switch to HomeSeer
If you're having trouble adding your ZEN71 to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN71 to HomeSeer or another Z-Wave network before. However, please note that exclusion before inclusion applies to the 700 series and…
How to Access the Advanced Settings for ZEN73 On/Off Toggle Switch on HomeSeer
The ZEN73 provides a multitude of customization options to suit your preferences! This flexibility ensures that you can fine-tune your ZEN73 Toggle Switch to fit seamlessly into your smart home ecosystem, offering the convenience and functionality you're looking for. Zooz products are officially integrated with the …
Can't Add My ZEN74 Toggle Switch to HomeSeer
If you're having trouble adding your ZEN74 Dimmer to HomeSeer, exclusion is the first thing to try. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN74 to HomeSeer or another Z-Wave network before. However, please note that exclusion before inclusion applies to the 700 se…
My ZEN34 Remote Switch is Offline in HomeSeer
Try these troubleshooting steps if your ZEN34 Remote Switch is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN34 Remote Switch has a range of up to 200 feet (line of sight), and a range of up to 1 mile when connected via …
My ZEN76 On/Off Switch is Offline in HomeSeer
Try these troubleshooting steps if your ZEN76 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN76 Switch has a range of up to 200 feet (line of sight) and when connected via ZWLR, a range of up to 1 mile. However, interf…
My ZEN73 On/Off Toggle Switch is Offline in HomeSeer
Switch still working manually but is unavailable, shows as offline, or is unresponsive to commands via HomeSeer? Try the troubleshooting steps below to resolve the issue. When connected to the hub through the standard Z-Wave mesh, the ZEN73 Toggle Switch has a range of up to 200 feet (line of sight) and up to 1 mile…
How to Add the ZEN14 Double Outdoor Smart Plug to HomeSeer
Check that your ZEN14 is properly powered and confirm that it's functioning manually. Once complete, it's time to add it to your HomeSeer network. This inclusion will enable you to control your ZEN14 plug remotely and incorporate it into your home automation system. Zooz products are officially integrated with the Z…
Can't Add My ZEN73 Toggle Switch to HomeSeer
If you're having trouble adding your ZEN73 On/Off Switch to HomeSeer, exclusion is the first thing to try. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN73 to HomeSeer or another Z-Wave network before. However, please note that exclusion before inclusion applies to the…
