My ZEN34 Remote Switch is Offline in HomeSeer
Try these troubleshooting steps if your ZEN34 Remote Switch is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN34 Remote Switch has a range of up to 200 feet (line of sight), and a range of up to 1 mile when connected via …
Can't Add My ZEN04 Smart Plug to HomeSeer
If you're having trouble adding your ZEN04 Smart Plug to HomeSeer, you may need to try exclusion first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip …
How to Add Your ZEN51 Dry Contact Relay to HomeSeer
If the LED indicator on the ZEN51 is slowly blinking green, then it's properly powered and ready to be included to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your de…
How to Add Your ZSE11 Q Sensor to HomeSeer
Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with inclusion or accessing the advanced settings of your device or the unit not properly displaying, we would recommend first updating to the Z-Wave Plus or the Z-Wave JS Front-End , t…
How to Access the Advanced Settings for the ZSE70 Outdoor Motion Sensor on HomeSeer
Customize the motion sensitivity, LED indicator behavior, reporting thresholds and more with the advanced settings options available for your ZSE70 Outdoor Motion Sensor! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies device management a…
How to Access the Advanced Settings for the ZSE44 Temp | Humidity Sensor on HomeSeer
Customize the temperature and humidity threshold and interval reports with the advanced settings options! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies device management and customization. If you encounter any issues while trying to acc…
Can't Add My ZEN76 On/Off Switch to HomeSeer
If you're having trouble adding your ZEN76 switch to HomeSeer, you may need to try exclusion first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets…
Can't Add My ZEN72 Dimmer to HomeSeer
If you're experiencing difficulties adding your ZEN72 Dimmer to HomeSeer, you might need to try the exclusion process first. Exclusion serves as a soft reset for the device and can be performed even if your ZEN72 has never been paired with HomeSeer or any other Z-Wave network. This simple step can resolve connectivi…
How to Access the Advanced Settings for ZEN76 On/Off Switch on HomeSeer
The ZEN76 offers a multitude of customization options to perfectly tailor it to your smart home requirements. Pick your LED color, set a timer; the sky's the limit! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the a…
Can't Add My ZEN30 Double Switch to HomeSeer
Troubles adding your ZEN30 Double Switch to HomeSeer? You might need to try the exclusion process first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chi…
