How to Program Scene Control on Your Zooz Light Switches on HomeSeer
Central scene programming allows a Z-Wave device (usually a controller like a switch or remote) to send scene activation commands to the hub or gateway. The hub interprets these commands and determines what actions to take. This method requires the Z-Wave hub or controller to process the commands and execute the au…
My ZEN72 Dimmer is Offline in HomeSeer
If your ZEN72 is unavailable, appears offline, or doesn't respond to commands via HomeSeer, follow the troubleshooting steps provided below. These steps can help identify and resolve common issues, ensuring your switch operates smoothly within your smart home system. When connected to the hub through the standard Z-…
My ZEN55 Smoke & CO Detector Bridge is Offline in HomeSeer
If your ZEN55 is showing offline or is unresponsive to commands from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZEN55 has a range of up to 300 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can reduc…
How to Access the Advanced Settings for ZSE11 Q Sensor on HomeSeer
The ZSE11 Q Sensor offers a variety of customization options to suit your smart home needs. This flexibility allows you to customize the sensor, providing the convenience and functionality you want. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly si…
My ZEN76 On/Off Switch is Offline in HomeSeer
Try these troubleshooting steps if your ZEN76 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN76 Switch has a range of up to 200 feet (line of sight) and when connected via ZWLR, a range of up to 1 mile. However, interf…
How to Add Your ZEN51 Dry Contact Relay to HomeSeer
If the LED indicator on the ZEN51 is slowly blinking green, then it's properly powered and ready to be included to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your de…
Can't Add My ZEN14 Outdoor Double Smart Plug to HomeSeer
It might not sound logical, but if you're having trouble adding your ZEN14 Outdoor Double Smart Plug to HomeSeer, you may need to try exclusion first. Any Z-Wave device can be excluded from any Z-Wave hub at any time, regardless if it has been included to the current hub or not. The exclusion process acts as a soft …
Can't Add My ZEN16 MultiRelay to HomeSeer
If you're having trouble adding your ZEN16 MultiRelay to HomeSeer, you may need to try exclusion first. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN16 Relay or the unit not properly…
How to Access the Advanced Settings for ZEN76 On/Off Switch on HomeSeer
The ZEN76 offers a multitude of customization options to perfectly tailor it to your smart home requirements. Pick your LED color, set a timer; the sky's the limit! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the a…
My ZEN34 Remote Switch is Offline in HomeSeer
Try these troubleshooting steps if your ZEN34 Remote Switch is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN34 Remote Switch has a range of up to 200 feet (line of sight), and a range of up to 1 mile when connected via …
