My ZEN20 Power Strip is Offline in HomeSeer
On/off status not displaying properly, scenes failing to run or reports not being received? This can point to a connectivity issue between the ZEN20 and your HomeSeer hub. Check out the troubleshooting steps below if your ZEN20 Power Strip is unavailable, shows as offline, or is unresponsive to commands via HomeSeer.…
My ZEN73 On/Off Toggle Switch is Offline in HomeSeer
Switch still working manually but is unavailable, shows as offline, or is unresponsive to commands via HomeSeer? Try the troubleshooting steps below to resolve the issue. When connected to the hub through the standard Z-Wave mesh, the ZEN73 Toggle Switch has a range of up to 200 feet (line of sight) and up to 1 mile…
How to Access the Advanced Settings for ZEN16 MultiRelay on HomeSeer
The ZEN16 offers a multitude of customization options to perfectly tailor it to your smart home requirements. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN16 MultiRelay, we would rec…
Can't Add My ZEN71 On/Off Switch to HomeSeer
If you're having trouble adding your ZEN71 to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN71 to HomeSeer or another Z-Wave network before. However, please note that exclusion before inclusion applies to the 700 series and…
How to Add Your ZEN37 Wall Remote to HomeSeer
Let's get the ZEN37 Wall Remote integrate it into your HomeSeer network. By doing so, you'll be able to automate and remotely control the switch. Follow the steps below to quickly include your ZEN37 to HomeSeer. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If …
How to Add Your ZSE44 Temperature | Humidity Sensor to HomeSeer
Get your ZSE44 Temperature |Humidity Sensor added to HomeSeer quickly and easily; just follow the steps below! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with inclusion or accessing the advanced settings of your device or the un…
Can't Add My ZEN14 Outdoor Double Smart Plug to HomeSeer
It might not sound logical, but if you're having trouble adding your ZEN14 Outdoor Double Smart Plug to HomeSeer, you may need to try exclusion first. Any Z-Wave device can be excluded from any Z-Wave hub at any time, regardless if it has been included to the current hub or not. The exclusion process acts as a soft …
How to Access the Advanced Settings for ZEN72 Dimmer on HomeSeer
The ZEN72 provides numerous customization options to suit your smart home needs! This flexibility ensures that you can fine-tune your ZEN72 switch to fit seamlessly into your smart home ecosystem, offering the convenience and functionality you're looking for. Zooz products are officially integrated with the Z-Wave P…
Can't Add My ZEN32 Scene Controller to HomeSeer
If you're having trouble adding your ZEN32 Scene Controller to HomeSeer, you may need to try exclusion first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier…
My ZEN72 Dimmer is Offline in HomeSeer
If your ZEN72 is unavailable, appears offline, or doesn't respond to commands via HomeSeer, follow the troubleshooting steps provided below. These steps can help identify and resolve common issues, ensuring your switch operates smoothly within your smart home system. When connected to the hub through the standard Z-…
