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Showing articles from ZEN30 tag

How to Change the Advanced Settings for Your ZEN30 Double Switch in Vera

Your Double Switch can be customized using more than 20 different parameters. Play around with ramp rates, minimum and maximum brightness levels, LED indicator behavior, auto-on and auto-off timers, and so much more. Some settings, like LED indicator mode and disabling local control for use with smart bulbs, can be …

My ZEN30 Double Switch Works Manually but the LED Indicator is Off

By default, the LED indicators for both the dimmer and relay should turn off when the switch is on and on when the switch is off. First thing's first: try manually activating the LED indicator mode. This is a new feature that allows you to manually change the LED mode without go through advanced settings, so it's po…

Recommended Accessories for Your ZEN30 Double Switch

Guests in your home will be amazed with how good your ZEN30 looks with the right accessories. We would recommend getting Leviton white wall plates , commonly found in most hardware stores, if you'd like your ZEN30 and wall plates to match. Note:  Our ZEN30 Double Switch is currently only available in white with …

Can't Add My ZEN30 Double Switch to Hubitat

If your device has difficulties adding to your hub, you could try excluding it first. Even if the ZEN30 was never paired successfully with your hub, you can still use your Hubitat app to remove the device. A notification from the hub will confirm that an "unknown" device was excluded. First check if you have the lat…

My ZEN30 Double Switch Shows Offline in SmartThings

This type of error may indicate a range issue or even a configuration issue. Here are some things to try: Network repair  is a helpful feature that allows you to refresh your mesh network's connections, so it's best to start here: * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the…

My ZEN30 Double Switch is Unresponsive to My Z-Wave System

If your Double Switch works well manually but you see an error in your hub's interface, this may point to a range or configuration issue. Your Double Switch is a Z-Wave Plus device that has range of 100 feet (line of sight). However, range can be shortened by interferences like floors, walls, metal and glass element…

How to Access the Advanced Settings for Your ZEN30 Double Switch on Home Assistant

We recommend switching over to the new JS integration of Home Assistant to have all of the advanced settings exposed. Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant . If you're experiencing issues with accessing the advanced settings of your ZEN30 we would recommend f…

Lights Flicker with My ZEN30 Double Switch

There are two versions of the ZEN30 Double Switch - and they each use a different LED driver! If your lights are flickering after installing your ZEN30, there may be a driver compatibility issue between the dimmer and bulbs in your installation. The first things to check are if your bulbs call for a specific dimme…

How to Add your ZEN30 Double Switch to Home Assistant

Once you've wired up your Double Switch and confirmed that it works 100% from both the dimmer and relay, it's time to add it to your Home Assistant network: * In Home Assistant: open  Configuration  >  Integrations  >  Z-Wave JS  >  Configure . * Click on  Add node . * Click on  Start Inclusion  to initiate pairi…

Can't Add My ZEN30 Double Switch to My Z-Wave System

Let's try excluding the device first. "Exclusion" is the general term we use for removing or unpairing a device from your system. Different hubs and brands will use different words for the same process. It may sound counter-intuitive, but exclusion is just a reset. A device doesn't need to be included to your system…

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