What Lighting Fixtures And Electrical Loads Can I Control With Zooz Switches?
Zooz switches and dimmers are designed with smart lighting applications in mind. This means that most models can only be used with appropriate light fixtures. In this article, we'll go over some of the most popular questions around unsupported loads and types of fixtures that are safe to use with our switches. Always…
My ZEN30 Double Switch Shows Offline in Wink
Connectivity and range issues are common in the world of Z-Wave devices. Here are some things to try: Network Discovery should be the first thing.This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and may help Wink find the most efficient route to your Double Switch:…
My ZEN30 Double Switch Shows Offline in Hubitat
There could be a range or configuration issue if your ZEN30 switch is displaying as "offline" in Hubitat A Z-Wave Repair could fix the issue. You’ll want to check that you have the latest version of Hubitat and the latest firmware update installed on your device. If you do, then you can use repair Z-Wave, to refresh…
Can't Add My ZEN30 Double Switch to Vera
Exclusion should be your first move for all inclusion issues. You can exclude a Z-Wave device even if it was never properly included. First, let's try including the Double Switch to Vera once more. Here's how to do it: * Select the Devices tab in your Vera app. Then click on the gray " + Add Device " button *…
How to Add Your ZEN30 Double Switch to Wink
Control your Double Switch's light dimmer and on/off relay separately or together in the Wink app, or add the device to custom Robots. While you're able to take advantage of the Double Switch's most important functionality, remote control and monitoring of the dimmer and on/off relay, Wink's interface currently does…
My ZEN30 Double Switch Shows "Can't Detect Device" in Vera
The first thing to try is updating neighbor nodes. This particular error message can indicate a connectivity, range, or configuration issue, so Updating Neighbor Nodes can help.This is a useful feature in your Vera interface that will help Vera find the most efficient route to your Double Switch after you've confi…
Can't Add My ZEN30 Double Switch to Wink
Exclusion is the first thing to try. This type of Z-Wave reset can help with a range of configuration issues. Even if the device was never added to Wink successfully, you can still exclude it. The app should confirm that an "unknown" device was excluded. Here's how to do it: * Click on Hubs * Click on Setting…
My ZEN30 Double Switch is Unresponsive to Home Assistant
Is your Double Switch working manually but you're unable to control it via Home Assistant? Here's what to try if it goes offline or is unresponsive to Z-Wave commands: Your Double Switch is a Z-Wave Plus device that has range of 100 feet (line of sight). With that said, interferences like large furniture, thick wall…
Can't Add My ZEN30 Double Switch to Home Assistant
You've confirmed your Double Switch works well manually from both the dimmer and relay, but you're having issues including it to Home Assistant. Exclusion is the first thing to try since it is just a soft reset. A device doesn't need to be included first to be able to excluded: * In Home Assistant: open Settings …
How to Add Your ZEN30 Double Switch to Vera
Once you've checked that the ZEN30 works 100% of the time when controlled manually, let's get it set up with your Vera system. * Select the Devices tab in your Vera app. Then click on the gray " + Add Device " button * Choose Generic Z-Wave Device from the device list * Tap the UPPER paddle on the dimmer 3 ti…
