You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.

Showing articles from ZEN51 tag

There is No LED Activity and My ZEN51 Dry Contact Relay is Unresponsive

Is the ZEN51 Dry Contact Relay installed, but there is no LED activity, and the relay is unresponsive? Please check the list below. * First, check that you have restored power to the unit at the breaker panel, following the completion of the installation. * Ensure the device is connected to an electric power s…

Can't Add My ZEN51 Dry Contact Relay to Hubitat

The ZEN51 Dry Contact Relay is fully supported by Hubitat so it will work with the hub out of the box! Ensure the platform is on version 2.2.9 or higher. To help with the ZEN51 Relay configuration, try the exclusion process first. This can be done even if it was never connected to the hub, as it acts as a soft reset…

My ZEN51 Dry Contact Relay is Unresponsive to My Z-Wave System

If your ZEN51 Dry Contact Relay goes offline or is unresponsive to Z-Wave commands, try the steps listed below: Sometimes, interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're see…

Can't Add My ZEN51 Dry Contact Relay to SmartThings

Having trouble including your ZEN51 Dry Contact Relay? Excluding the device may help. Even if your ZEN51 was never initially added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. Important Note : A steady, blinking green is the standard state for…

How to Add Your ZEN51 Dry Contact Relay to Vera

Adding your ZEN51 Dry Contact Relay to Vera is quick and simple. Below are the steps to pair your device: * Power on the ZEN51 * In your Vera app, select the  Devices  tab. Next, click on the gray " + Add Device " button * Choose  Generic Z-Wave Device  from the device list * Click the Z-Wave button on the re…

Can't Add My ZEN51 Dry Contact Relay to My Z-Wave System

Having an issue including your ZEN51 Dry Contact Relay? Let's begin by excluding the unit. Exclusion can also be referred to as "unpairing," "disconnecting," or "removing" a device. This acts as a soft reset that can assist with various configuration or connectivity issues. The ZEN51 doesn't need to be included in y…

How to Access Advanced Settings for My ZEN51 Dry Contact Relay on Hubitat

You can connect and use your ZEN51 Dry Contact Relay right from the box as it is officially integrated with Hubitat. If any of the advanced settings aren't displaying for you correctly, please use the custom driver instead. All About Advanced Settings The terminology for advanced settings varies depending on your Z…

How to Access the Advanced Settings for My ZEN51 Dry Contact Relay in Home Assistant

Customize the ZEN51 to your needs by utilizing the advanced settings! The ZEN51 relay is integrated with the latest JS integration of Home Assistant , so you should have access to all of its advanced settings once included. If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave…

How to Add Your ZEN51 Dry Contact Relay to Your Z-Wave System

You'll need to include your ZEN51 Dry Contact relay to your network, which is also known as adding or pairing. Important Note : A steady, blinking green is the standard state for the device; as long as the unit has power, it will blink green at a steady pace. The device has an internal relay, which can turn on and o…

How Do I Perform Hard Reset on My ZEN51 Dry Contact Relay?

A factory reset can help resolve some ZEN51 configuration issues. When to perform a factory reset: * You have tried to exclude the relay from your network * It is unresponsive to manual and Z-Wave control A hard reset will erase all custom settings and recorded activity, returning the device to factory defaults…

scroll to top icon