Can't Add My ZSE41 Open | Close XS Sensor to My Z-Box Hub
Issues including your new ZSE41 Open | Close XS Sensor? No worries, start by giving the exclusion process a try! It sounds counter-intuitive, but exclusion is the most efficient way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never been included to the hub! it s…
My ZEN71 On/Off Switch Shows No Connection on My Z-Box Hub
Is your ZEN71 Switch showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently available,…
Can't Add My ZSE70 Outdoor Motion Sensor to My Z-Box Hub
Having trouble adding your new ZSE70 Outdoor Motion Sensor to your Z-Box hub? Give the exclusion process a try! 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; please factory reset the unit instea…
Can't Add My ZSE43 Tilt | Shock XS Sensor to Z-Box Hub
Issues including your new ZSE43 Tilt | Shock XS Sensor? Start with exclusion! Perhaps it sounds counter-intuitive, but exclusion is the most efficient way to resolve any inclusion or configuration issues. It can be done any time, even if a device has never been included to the hub! It simply acts as a soft Z-Wave re…
Can't Add My ZEN74 Dimmer to My Z-Box Hub
ZEN74 inclusion issues? Try a soft, hub-based reset, also known as exclusion. Exclusion is the simplest and fastest way to resolve any inclusion or configuration issues. Exclusion can be done at any time, even if a device has never been included to the hub and is not currently included. A different way to think of e…
Can't Add My ZSE44 Temperature | Humidity XS Sensor to My Z-Box Hub
If you find yourself with issues including your new ZSE44 Temperature | Humidity XS Sensor, don't worry! There's a quick and easy solution. It sounds counter-intuitive, but exclusion is the most efficient way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never bee…
My ZEN52 Double Relay Shows No Connection on My Z-Box Hub
Does your ZEN52 Double Relay display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Un…
Can't Add My ZSE18 Motion Sensor to My Z-Box Hub
Having trouble adding your new ZSE18 Motion Sensor to your Z-Box hub? Give the exclusion process a try! Exclusion may sound counter-intuitive; however, it is the most efficient way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never been included to the hub! it si…
How to Access Advanced Settings for My ZSE70 Outdoor Motion Sensor on the Z-Box
No drivers, no custom handlers; accessing the full advanced settings has never been easier than on the Z-Box. The ZSE70 Outdoor Motion Sensor will be recognized and configured correctly by the Z-Box. Customizing the advanced settings is simple; just follow the steps below to start programming your ZSE70 on the Z-Box …
Can't Add My ZEN77 On/Off Switch to My Z-Box Hub
Need help including your ZEN77 Dimmer to your Z-Box hub? Give the exclusion process a try; it's the simplest and fastest way to resolve any inclusion or configuration issues. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that…
