Is the ZEN37 Wall Remote displaying "No Connection" on your Z-Box Hub? Check out the simple troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently avai…
Trouble getting your ZEN72 Dimmer into inclusion mode? Let's start with the easiest step: give the exclusion process a try! It may seem counter-intuitive, but the best way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been…
Issues including your new ZSE43 Tilt | Shock XS Sensor? Start with exclusion! Perhaps it sounds counter-intuitive, but exclusion is the most efficient way to resolve any inclusion or configuration issues. It can be done any time, even if a device has never been included to the hub! It simply acts as a soft Z-Wave re…
Add your ZSE70 Outdoor Motion Sensor to your Z-Box hub quickly and easily. You'll get access to all of its functionality right away. We strongly suggest using the Web UI when adding new devices to your hub but we also included instructions for mobile app users - just keep scrolling down! The ZSE70 can operate on …
No need for custom drivers here! You can unlock the full potential of your ZEN34 Remote Switch on the Z-Box Hub right from the start. View, adjust, and save advanced settings for the device directly from the WEB UI. Simply follow the instructions below to see how easy it is to edit the parameters for your ZEN34 on Z-…
No custom drivers or device handlers needed here! The ZSE44 Temperature | Humidity XS Sensor will be recognized and configured properly out of the box, no extra effort required. Accessing and customizing the advanced settings is simple; follow the steps below to customize your ZSE44 on the Z-Box Hub. All About Advan…
So your ZSE18 Motion Sensor is displaying "No Connection" on your Z-Box Hub? We can help! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently available, there is no need for a c…
If you find yourself with issues including your new ZSE44 Temperature | Humidity XS Sensor, don't worry! There's a quick and easy solution. It sounds counter-intuitive, but exclusion is the most efficient way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never bee…
Difficulty including your ZEN05 Outdoor Smart Plug to the Z-Box? Let's start simple: give the exclusion process a try! The easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub! Another way to …
Troubles including your new ZSE11 Q Sensor? Give the exclusion process a try! Exclusion may sound counter-intuitive; however, it is the most efficient way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never been included to the hub! it simply acts as a soft Z-Wave…