Can't Add My ZSE18 Motion Sensor to My Z-Box Hub
Having trouble adding your new ZSE18 Motion Sensor to your Z-Box hub? Give the exclusion process a try! Exclusion may sound counter-intuitive; however, it is the most efficient way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never been included to the hub! it si…
Can't Add My ZEN77 On/Off Switch to My Z-Box Hub
Need help including your ZEN77 Dimmer to your Z-Box hub? Give the exclusion process a try; it's the simplest and fastest way to resolve any inclusion or configuration issues. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that…
Can't Add My ZEN74 Dimmer to My Z-Box Hub
ZEN74 inclusion issues? Try a soft, hub-based reset, also known as exclusion. Exclusion is the simplest and fastest way to resolve any inclusion or configuration issues. Exclusion can be done at any time, even if a device has never been included to the hub and is not currently included. A different way to think of e…
Can't Add My ZEN17 Universal Relay to My Z-Box Hub
Trying to add your ZEN17 Universal Relay to the Z-Box, but you've encountered an issue? Don't worry, there's a simple solution! The best way to resolve any inclusion issue is with exclusion. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, …
Can't Add My ZSE44 Temperature | Humidity XS Sensor to My Z-Box Hub
If you find yourself with issues including your new ZSE44 Temperature | Humidity XS Sensor, don't worry! There's a quick and easy solution. It sounds counter-intuitive, but exclusion is the most efficient way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never bee…
How to Access Advanced Settings for My ZSE41 Open | Close XS Sensor on the Z-Box
Not a custom driver or device handler in sight! The ZSE41 Open | Close XS Sensor will be recognized and configured correctly by the Z-Box, no extra effort required. Accessing and customizing the advanced settings is easy; simply follow the steps below to customize your ZSE41 on the Z-Box Hub. All About Advanced Sett…
Can't Add My ZEN72 On/Off Switch to My Z-Box Hub
Trouble getting your ZEN72 Dimmer into inclusion mode? Let's start with the easiest step: give the exclusion process a try! It may seem counter-intuitive, but the best way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been…
Can't Add My ZEN05 Outdoor Smart Plug to My Z-Box Hub
Difficulty including your ZEN05 Outdoor Smart Plug to the Z-Box? Let's start simple: give the exclusion process a try! The easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub! Another way to …
My ZEN37 Wall Remote Shows No Connection on My Z-Box Hub
Is the ZEN37 Wall Remote displaying "No Connection" on your Z-Box Hub? Check out the simple troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently avai…
Can't Add My ZEN15 Power Switch to Z-Box Hub
Issues including your new ZEN15 Power Switch to your Z-Box hub? Start with exclusion! It sounds counter-intuitive, but exclusion is the most efficient way to resolve any inclusion or configuration issues. It can be done any time, even if a device has never been included to the hub! It simply acts as a soft Z-Wave re…
