Can't Add My ZEN52 Double Relay to My Z-Box Hub
Inclusion issue with your ZEN52 Double Relay? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub!…
Can't Add My ZEN30 Double Switch to My Z-Box Hub
If you can't add it, remove it! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been incl…
My ZEN20 Power Strip Shows No Connection on My Z-Box Hub
Getting a "No Connection" message about the ZEN20 Power Strip on your Z-Box Hub? We can help! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently available, there is no …
My ZSE11 Q Sensor Shows No Connection on My Z-Box Hub
Does your ZSE11 Q Sensor display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently available, the…
Can't Add My ZEN15 Power Switch to Z-Box Hub
Issues including your new ZEN15 Power Switch to your Z-Box hub? Start with exclusion! It sounds counter-intuitive, but exclusion is the most efficient way to resolve any inclusion or configuration issues. It can be done any time, even if a device has never been included to the hub! It simply acts as a soft Z-Wave re…
How to Access Advanced Settings for the ZAC36 Titan Valve Actuator on Z-Box
No special drivers or custom handlers needed here. Accessing the advanced settings is simple and intuitive on the Z-Box Hub. Simply follow the steps below to start customizing your device! All About Advanced Settings The terminology for advanced settings varies depending on your Z-Wave hub. For instance, Z-Box uses…
How to Access Advanced Settings for My ZSE18 Motion Sensor on the Z-Box
No drivers, no custom handlers; accessing the full advanced settings has never been easier than on the Z-Box. The ZSE18 Motion Sensor will be recognized and configured correctly by the Z-Box. Customizing the advanced settings is simple; just follow the steps below to start programming your ZSE18 on the Z-Box Hub. Al…
How to Access Advanced Settings for My ZEN20 Power Strip on Z-Box
No configuration issues here! The ZEN20 will be recognized and configured correctly by the Z-Box out of the box, without a need for any custom drivers or special device handlers. Here is how you can access and change all of the advanced settings and parameters for your ZEN20 Power Strip on the Z-Box Hub. All About…
How to Access Advanced Settings for My ZEN52 Double Relay on Z-Box
Configuration is simple with the Z-Box! The ZEN52 Double Relay will be recognized and configured correctly out of the box. Simply follow the steps below to access and customize the advanced settings. All About Advanced Settings The terminology for advanced settings varies depending on your Z-Wave hub. For instance,…
How to Access Advanced Settings for My ZEN74 Toggle Dimmer on Z-Box
It's never been easier to customize your device! Quickly and easily view, edit, and personalize any of the advanced parameters for your ZEN74 Smart Switch in the WEB UI of your Z-Box Hub. All About Advanced Settings The terminology for advanced settings varies depending on your Z-Wave hub. For instance, Z-Box uses …
