My ZEN04 Smart Plug Shows No Connection on My Z-Box Hub
Connectivity got you down? Check out the troubleshooting steps below! The Z-Box Hub automatically refreshes the network and rebuilds the mesh on a regular basis in the background, so there is no need for a command to refresh the network or repair the device connections. This function is consistently running in the b…
How to Access Advanced Settings For Your ZEN34 Remote Switch On Z-Box
No need for custom drivers here! You can unlock the full potential of your ZEN34 Remote Switch on the Z-Box Hub right from the start. View, adjust, and save advanced settings for the device directly from the WEB UI. Simply follow the instructions below to see how easy it is to edit the parameters for your ZEN34 on Z-…
Can't Add My ZEN04 Smart Plug to My Z-Box Hub
Trouble with inclusion? The best way to resolve any inclusion issue is with exclusion! Exclusion can be done at any time, even if a device has never been included to the hub! Another way to think of exclusion is as a hub-based reset. How to exclude the ZEN04 from your Z-Box Hub: * From the sidebar navigation me…
How to Access Advanced Settings for My ZEN73 Toggle Switch on Z-Box
Quickly and easily view, edit, and customize any of the advanced parameters for your ZEN73 Smart Switch in the WEB UI of your Z-Box Hub. Personalize your device quickly to make it work for your needs. Start by logging into your Z-Box Hub locally in the WEB UI with your computer connected to the same Wi-Fi network …
My ZSE18 Motion Sensor Shows No Connection on My Z-Box Hub
So your ZSE18 Motion Sensor is displaying "No Connection" on your Z-Box Hub? We can help! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently available, there is no need for a c…
How to Add Your ZSE44 Temperature | Humidity XS Sensor to the Z-Box Hub
The ZSE44 Temperature | Humidity XS Sensor is fully supported by the Z-Box Hub and will work out of the box, no drivers or custom handlers necessary! After you power the sensor, including it to your Z-Box Hub is fast and easy. You can add the device from the Z-Box web interface or using the Z-Box mobile app. Follow t…
Can't Add My ZSE11 Q Sensor to My Z-Box Hub
Troubles including your new ZSE11 Q Sensor? Give the exclusion process a try! Exclusion may sound counter-intuitive; however, it is the most efficient way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never been included to the hub! it simply acts as a soft Z-Wave…
Can't Add My ZSE43 Tilt | Shock XS Sensor to Z-Box Hub
Issues including your new ZSE43 Tilt | Shock XS Sensor? Start with exclusion! Perhaps it sounds counter-intuitive, but exclusion is the most efficient way to resolve any inclusion or configuration issues. It can be done any time, even if a device has never been included to the hub! It simply acts as a soft Z-Wave re…
Can't Add My ZEN16 MultiRelay to My Z-Box Hub
ZEN16 not entering inclusion mode? The best way to resolve any inclusion issue is with exclusion! Exclusion can be done at any time, even if a device has never been included to the hub! Another way to think of exclusion is as a hub-based reset. How to exclude the ZEN16 from your Z-Box Hub: * From the sidebar na…
How to Add Your ZEN74 Dimmer to the Z-Box Hub
The ZEN74 Toggle Dimmer will be immediately recognized by the hub out of the box, no need for any custom drivers! It's fully integrated with the Z-Box Hub, so simply follow the steps below to quickly add the switch to your system. We recommend using the WEB UI when adding Z-Wave devices to your Z-Box Hub, but for yo…
